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Office Clerical Customer Service Data Entry

San Antonio, TX
April 23, 2016

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Lina Sandoval

San Antonio, TX ***** - 210-***-****

I enjoy data entry, and attention to detail work. I work well with handling finance, and understand HIPPA. I can manage a fast pace and steady work flow.

Authorized to work in the US for any employer


Receptionist/Office Assistant

ProvenirUSA - San Antonio, TX - December 2013 to August 2015 Responsibilities

As receptionist and office assistant for the corporate office I had the responsibility of maintaining cleanliness of lobby area. I would stock up office supply room, and also the break room. I prepared conference rooms before schedule meetings. Maintain schedule appointments, meetings, and greet potential candidates. Answer multiple phone lines, file, prep set up for recruiting shows, inventory, order supplies and direct invoices to accounts payable department, and source. I was responsible for all incoming and outgoing mail to be distributed. I also set up meeting as needed with vendors, controlled the security system of the main entrance in which all visitors had to be on calendar for a schedule appointment. I worked in business development in which I would do all data entry of clienteles, potential and existing clients and update all contact info. Accomplishments

I accomplished a order and system that would create easier flow of inventory. I gained knowledge of sourcing and recruiting for the medical field, bio med and bio tech companies. I also accomplished becoming the assistant for vice president of business development. Skills Used

Data entry, attention to detail, customer service, 10 key touch, general office duties. I was bilingual I would assist recruiters with Spanish speaking potential candidates thru their entire process of interviewing. Efficient in Microsoft word, excel, and outlook.


American Laser Skincare - San Antonio, TX - May 2011 to November 2012 Responsibilities

Full time laser technician for procedures of laser hair removal, skin rejuvenation, and cellulite treatments. Schedule appointment for clients treatment, and consultations. Update medical charts, file, answer phones, stock up treatment rooms, inventory, sanitize clinic, and open and close clinic. Accomplishments

Create a professional relationship with clients in which would ease them during their treatments which lead to retention of cliental, and sales. I was up for assistant manager position after one year. Skills Used

Aesthetics, data entry, general office work, manage clinic when clinic manager was away, sales, and great customer service.

Clerk II

CVS Caremark - San Antonio, TX - December 2010 to May 2012 Responsibilities

Data entry of identifiers for prescriptions mailed in or faxed in. I also assisted in the mail room which would receive prescription refills in which I would prep to send to scanners to then work on electronic processing of the prescription. In check research department I would create invoices, and pay attention to detail of the co- pays and premium billing received thru mail.


I had the privilege to work in the check research department, which I was responsible for receiving and issuing out co-pays, and premium billing to have invoices created for checks to be electronically processed. Skills Used

Attention to detail, data entry, 10 key touch Microsoft Excel, Microsoft Outlook, Microsoft word, and other key programs.

Store Manager

Check N Go - San Antonio, TX - January 2010 to November 2010 Responsibilities

Issue pay day loans, assist customers with loan applications, questions, concerns in refinancing, payments, and pay offs. Cashed checks used western union, worked collections, banking, and train new hires, create work schedules, inventory, order supplies, submit payroll, review daily transactions, respond to any leads thru email, fax, and calls. Keep up with cleanliness of the store and lobby along with promotional marketing. Assign and de-assign tills and safe to employees/CSR.


I did start off as a part time customer service rep and within six months I was promoted to a store manager. I was successful in retention of cliental, and reduction of loans in collections. Skills Used

Marketing, 10 key touch, cash handling, banking, management, bilingual, attention to detail with checks, loan applications and contracts. Also explaining and go over contract of loans Office Manager

Furniture Factory Warehouse - San Antonio, TX - March 2002 to August 2009 Responsibilities

Customer service, accept payments toward layaways and sale orders, answer multiple phone lines, general office work, file, work on the financing, inventory, supply orders, train new hire's, create work schedules for office, sales, and warehouse for store. Set up delivery dates and schedule pick ups, assign and de-assign tills and safe, open and close store, and also review of business day transactions. Also assist with submitting payroll, and invoices to home office.


I started as a office clerk and quickly moved to office manager. I also spent time in the buyers department as admin assistant when needed. I would travel to other stores and trouble shoot. Skills Used

Data entry, management, cash handling, 10 key touch, customer service, explaining finance contracts, attention to detail, and networking with finance companies. EDUCATION

Associate in Esthetics

Milan Institute - San Antonio, TX

2007 to 2008


Wonderlic, Inc. - Libertyville, IL

2007 to 2007


Microsoft Word (10+ years), Microsoft Execl (10+ years), Micrsoft Outlook (10+ years), Type 35 Wpm (5 years), Data Entry (10+ years), 10 Key By Touch (10+ years), Type 35 Wpm (6 years), Customer Service

(10+ years), Office Management (7 years), Inventory (10+ years), Research (5 years)

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