Jenalyn (Gina) Ramiro
**** *** *** ****: 780-***-****
Edmonton AB T6L 2C4 **************@*****.***
Highlights of Qualifications
Administrative Professional Diploma
Versatile leadership experience working in busy team environments
Strong customer-service background in Childcare, Sales, and Production
Self-motivated, dedicated learner who welcomes new challenges
Computer Secretarial Diploma
Professional Employment Experience
Documentation Clerk Edmonton, Alberta
Division of Energy Sustainable Government of Alberta March 03, 2016 March31 2016
Sorting and file the documents by consecutive and chronological
File in the box and fill up the cover sheet and counting, organizing
Enter the data entry into the blue cover sheet paper and printing
Documentation Clerk (Work Practicum) Edmonton, Alberta
Alberta Justice, Criminal Court Oct 2015Nov 2015
Sort and file documents alphabetically by last name and year
Ensure documents are consecutive and chronological
Proofread documents for accuracy; photocopy as required
Fax documents, both locally and internationally, Photocopying dockets and handing out.
Search for missing files, checking pre-docket by name and file number
Preparing pre-dockets for court, assisting with searches, pulling files
Team Leader (Full time) Edmonton, Alberta
Little Scholars Childcare Inc. Sep 2013–Mar 2015
Greet and welcome clients (children and parents) each morning
Take attendance and document behavioural concerns in observation book
Develop programs designed to meet each child’s social, psychological, and physical needs
Stimulate children’s learning through physical (games/singing) and creative activities (crafts)
Establish and maintain two-way communication with each child’s parent(s) or guardian(s)
Verify each child leaves with his or her authorized parent or legal guardian
Answer telephone inquiries or requests, direct calls, or take accurate messages
Follow strict instructions from parents regarding medications for specific conditions
Sales Representative (Full time) Edmonton, Alberta
Tim Horton’s and 7-Eleven Sep 2012–Mar 2013
Provide quality customer care create friendly, welcoming atmosphere
Process cash, debit, and credit transactions
Prepare customer orders according to specific requests (or special food restrictions)
Follow Health & Safety regulations to ensure product quality control
Machine Lead Operator (Full time) Vancouver, British Columbia
Rhema Health Products Ltd. Apr 2011–Aug 2012
Assist with labelling expiry dates onto products
Weigh products for accuracy and check temperature of sealing machines
Adjust product codes on all machines to create correct labels (by size) for each product
Live-in Caregiver (Full time) Vancouver, British Columbia
Karen Baynton Oct 2007–Mar 2011
Live-in Caregiver (Full time) Hong Kong, China
Lai Fung Ho Oct 2004–Sep 2007
Provide supervision for young children
Meet scheduled guidelines outlined by parents
Care for each child’s physical, intellectual, and emotional needs
Tutor to assist with homework
Plan special activities and organize family celebrations
Educational and Training
Administrative Professional Diploma Edmonton, Alberta
Campbell College Apr 2015–Nov 2015
Business English and Business Communication/Business Math
Applied Office Procedures
Professional Development Workshops
Computer Training Microsoft Office 2013
Assistant Childcare Certificate/First Aid Certificate Edmonton, Alberta
Sterling Building Certificate Services Mar 2013–Jun 2014
Childcare Training Certificate Manila Philippines
Child Care Services (Alberta Certificate) Mar 2004–June 2005
Computer Secretarial Diploma Recto, Manila
Datapro Computer College Jun 1987–Mar 1990
Transferable Administrative Skills
Computer
Format, edit, proofread, and mail merge documents and correspondence in Word
Schedule appointments and manage calendars using Outlook or Excel applications
Research information on internet to arrange travel accommodations and transportation
Maintain weekly and monthly information and promotional materials
Create PowerPoint presentations to convey visual messages for meetings or special events
Update and maintain client information using Access database following FOIP & PIPA regulations
Organizational
Arrange and organize meetings for executives or managers
Prepare meeting agendas, attend meetings, transcribe minutes and distribute
Sort and collate invoices, reports, memos, letters, and required documents
Create and maintain records-management systems (electronic and hardcopy)
Prioritize duties to organize daily needs and long-term projects
Work well independently and/or within a cooperative team environment
Maintain security of confidential information following FOIP/PIPA regulations