Manager Customer
Resume:
HEENA NAZARETH
Objective
To provide the best service, meeting every clients satisfaction in the highly Standardized Organization.
To operate in a challenging role, personally satisfying team environment in which my range of knowledge and experience, expertise can be fully utilized.
ACADEMIC QUALIFICATIONS
Graduation: Bachelor of Arts 2010
H.S.C 2006
S.S.C 2004
Additional Qualification & Skills:
• Shorthand Speed 80 wpm.
• Typing speed 50 wpm.
• Good computer skills.
• Good Communication skill.
WORK EXPERIENCE
SHEMROCK ABC PRIMARY TEACHER from NOV-2014 – JAN 2016
Job profile:
Developing lessons plans in line with curriculum objectives.
Helping to prepare pupils for examinations .
Responsible for developing extra skills and enhance student talent.
Meeting parents and school governors.
Working with other staff to plan and coordinate work.
Assessing and recording a pupils progress throughout the term.
Keeping up to date with changes in the structure of the curriculum.
Maintaining discipline in the classroom.
Preparing resources for lessons
Guide pupils for better future and teaching them good manners.
STANDARD CHARTERED BANK as a PREMIUM ACQUISITION MANAGER July 2014 – OCT-2014
Job profile:
Achieve personal sales target.
Segment focus, customer focus needs-based selling.
Being a Premium Segment/SME Hunter focus has to be on acquiring new customer relationship along HVS / SME segments; close working relationship with in-house farmer – Premium/ SME RM for CASA, Deposits, Cards cross-sell and other referral products like Insurance, Assets, etc along with Inactive Portfolio Activation as mandated by the Bank
HDFC Life as a Corporate Agency Manager 19-112012 to 02-01-2014
Job profile:
Provide customers with various investment options available, long term and short term, portfolio Management and advise them on asset allocation.
Develop structured plans for clients with revenue and value added objectives.
Market and manage the relationship of existing customers in terms of various investment services and prospect names on a consultative approach by understanding the customer's business and need with the aim of enhancing revenues, by identifying opportunities and providing value added solutions.
Derive revenue from the relationship and customize the offering as per the
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