Amal Khunj i

Riyadh. ~ M: +966-********* ~ E-mail: acug6x@r.postjobfree.com ~ Gender: Female. ~ Nationality: Saudi. Technical Project Management

Motivated and cooperative team player, demonstrated expertise in network flow, system integration, analyzing requirements, managing CRs and proposals. Known for dependability, and for managing multiple projects in fast paced environment. Education:

Bachelor degree from King Saud University, College of Computer and Information Sciences, Field of Information Technology (Web Technology and Multimedia) –January 2013. Certificates:

IELTS English BRITISH COUNCIL- MAR/2015.

Leadership for New Managers Course- OCT/2014.

AirMessenger Router, Store & AirGate Course- May2013. Experience:

Mobile Virtual Network Operator “MVNO” Specialist “Supervisor”. Zain – Convergent charging Department, Jun 2014 - till now.

- MVNO and MVNE systems:

1-Axiom MVNO project:

- Managed operations, identifying issues dependences and following up for task completion.

- Fully testing and in real time environment.

- Managing and documenting new system changes

2- Mobile virtual network enabler “MVNE” Elephant Talk platform:

- Validate accuracy off delivered requirement from Elephant Talk vendor.

- Receiving and following up with multiple change requests. 3- Skypand project:

- Analyzing and documenting Skypand requirements SIM cards for Span machines. 4-Successfully controlled and facilitated communication between MVNO and MVNE systems. Mobile Virtual Network Operator “MVNO” Engineer.

Zain – Network and VAS Department, Sep 2013 – Jun 2014. 1. Simultaneously managed MVNO projects:

- Axiom project.

- Analyzing and documenting Axiom requirements.

- Delivering and managing proposals.

- Preparing and prioritizing change requests.

- Successfully integrated Axiom MVNO with Elephant Talk MVNE

- Matrix project:

- Handling launch of Matrix MVNO.

- Preparing and prioritizing change requests.

- Managing and resolving technical issues fro new and existing customers.

- Elephant Talk upgrades:

- Gathering servers and analyzing requirements for servers backups, 4G upgrade, Blackberry service and IOS service integration.

- Reserving and managing backup servers racks.

- Overseeing and handling installation for backup racks. Network Value Added Services ”VAS” Engineer.

Zain – Network and VAS Department, Apr 2013 – Sep 2013.

- MVNE platform integration:

- Managing recourses fro SMS center, CRM, IN ”billing system”, E1’s network upgrade and core switches integration.

- Analyzing Matrix MVNO project requirements.

Developer for electronic banking.

Riyadh Bank – IT Solution Support Department, Jun 2012 – Aug 2012.

- Summer training developed an application to make it easier for the user finding information about specific ATMs.

Key Competencies:

- Demonstrate grate in understanding and analyzing business requirement.

- Manage technical process and resolve technical issues.

- Good recourse and scope management skills.

- Experience of working in a multi project environment simultaneously and under pressure.

- Strong understanding for CR requirements.

- High focus on completing tasks with attention to detail.

- Superb communication skills and managing overseas vendors and clients. Languages:

Arabic (Native), English (Advance).

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