Customer Service Procedures

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

DEIDRA BARROW

*** */* ******** ******, HOUSTON, TX 77088

H: 832-***-**** C: 832-***-**** ************@*****.*** Reliable and highly accurate phlebotomist focused on quality completion of all lab procedures under tight deadlines. Works well under pressure,phlebotomist highly skilled at diagnostic and laboratory therapeutic procedures. Experience training new staff on proper testing and equipment operation.

Phlebotomy knowledge

HIPPA compliance

Sharp critical thinker

Excellent attention to detail

CLIA & OSHA compliance

Clinical microbiology competency

Fast learner

High dependable

Team player

NORTH CYPRESS MEDICAL CENTER

phlebotomist 21214 Northwest Fwy Cypress Tx 77429 August 2007 - August 2012 Managed specimen sample handling, receiving, storage and inventory. Processed clinical specimens, including from lymph nodes, spleen, and peripheral blood, for laboratory testing and archiving.

Quickly mastered Meditech system.

Prepared specimens for analysis and established proper chronological priorities in testing. UNIVERSITY GENERAL HOSPITAL

phlebotomist 7501 Fannin September 2012 - Current Prepared specimens for analysis and established proper chronological priorities in testing. receiving specimens

ua,drug sceen,hiv

Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review.

Performed diagnostic and therapeutic laboratory procedures. Quickly responded to and resolved all customer service issues in a timely manner. Managed specimen sample handling, receiving, storage and inventory. quickly mastered HMS system

EDUCATION

GED

Aldine Sr High

11101 Airline Dr, 1984

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