Customer Service Manager

Location:

Posted:

April 20, 2016

LORETTA EUBANKS-BAILEY

Apartment #1207

Washington DC 20032

Email: ********************@*****.***

SUMMARY OF QUALIFICATIONS

Over twenty years of Administrative and Customer Service experience

Excellent communication and interpersonal skills

Proficient with MS Office, Excel, PowerPoint, Publisher and Outlook

PROFESSIONAL EXPERIENCE

VestA Corporation Washington, DC 6/2014 – 8/2014

Food Program Coordinator 6/2015 - 8/2015

Coordinated daily activities for Summer Meal Program.

Completed daily count of how many children were served.

Organized meal trays to be distributed to the children in the program.

Maintained current knowledge of program rules, regulations, requirements and restrictions.

Park Southern Neighborhood Corporation Washington, DC 8/2009 – 11/2012

Office Leasing Manager/Administrative Assistant for Human Resources

Prepared all legal documents to attorney’s office for suit list and evictions.

Received daily/weekly/monthly accounts for Property Manager.

Kept all records for company employees.

Maintained contact with all property vender services for upkeep of property.

Addiction Prevention and Recovery Administration Washington, DC 1/1998 – 7/2009

Social Services Assistant

Facilitated Self Esteem group for women and their children, life skills and one on one sessions with clients.

Provided orientation packages for new clients to the program.

Prepared documents for supplies and material, making travel arrangements for supervisor and coordinating staff training.

Organized therapeutic activities for clients.

EDUCATION

National Restaurant Association Chicago, IL 6/2015

ServSafe Food Handler

MAXIMUS Washington, DC 3/2015-4/2015

Customer Service Certification

Fairmont Heights High School Capitol Heights, MD 8/1985 – 6/1989

Diploma