Customer Service Representative

Shauna Ross

*** *** ****** *****

Jackson, TN *8301

731-***-****

**********@*****.***

SUMMARY:

Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.Hard-working, looking to apply my education and experiences to an entry level job.Detail-oriented with srtong technical skills and the ability to learn concepts quickly.

EXPERIENCE:

Customer Service Representative -- Circle K, Jackson, TN

February, 2015 - Present

•Provide great customer service.

•Help customers with any problems they may face.

•Make sure customers are satisfied and will come back.

Key Holder -- Dollar General, Jackson, TN

June, 2014 - April, 2015

•Open and closing of store.

•Provide great customer service.

•Responsible for counting and making deposits.

•Supervising other employees.

•Handling returns and refunds for customers.

Shift Manager -- Mcdonalds, Jackson, TN

August, 2012 - March, 2014

•Supervise employees on my shift

•Help employees when needed providing codes and discounts

•Provide great customer service

SKILLS:

•Friendly great personality

•People person works well with others

•Hard-working and fast learner

EDUCATION:

Bachelor of Science, Sociology -- Lane College, Jackson, TN

August, 2008 - June, 2014

References available upon request

Contact this candidate