Resume

Sign in

Customer Service Manager

Location:
Phoenix, AZ
Posted:
April 20, 2016

Contact this candidate

Resume:

Hello

I’m Yvonne Sanchez

**** * ****** ****

GLENDALE, AZ 85308

602-***-****

acufpy@r.postjobfree.com

Skills

Over three years of customer service and care, excellent organizing skills, timely and diligent worker. Accustom to fast-paced environment, adaptable to different situations, and easy to communicate with.

Experience

January 2016-PRESENT

Bill Luke Service Department, 2425 W Camelback Rd - Service BDC

●Answer phone’s, create appointments and quote service

●Reach out to new customers to invite back for service

●Organize and update customer records

●Responsible for special order parts for specific advisers

MAY 2015 - December 2015

Puppy’s N Love, Arrowhead Towne Center - Animal Care Technician

●Maintain health for puppies and keep work station sanitary

●Interact with puppies to help socialize and prepare for forever home

●Track medical records, file and organize

August 2014 - May 2015

Coffee Bean and Tea Leaf, 7407 W. Bell Rd - Barista

●Open/Close duties, clean and organize shipment

●Handle cash and work drive-thru

●Provide customers with customizable drinks and memorable service

November 2011 - July 2013

Paradise Bakery, Arrowhead Towne Center - Cashier

●Handle cash, provide customers with excellent service and communication

●Serve foods and drinks, maintain clean workstation

●Restock and organize items.

Education

August 2014 - Present

Glendale Community College, Glendale - Associates in Science

I am currently working on completing my Associates in Science, in which I will then move onto a University to attend the Neurology program, with a focus on animal behaviorism.

Awards

Most Improved Athlete ‘12, Team Captain ‘13, Varsity Athlete ‘14, Team Manager ‘14



Contact this candidate