Michelle Branning
Jacksonville, FL 32223
C: 904-***-****
*********@***.***
Billing Specialist
Team- oriented A/R Billing Specialist. Dependable person, great phone skills, knowledgeable about insurance, posting payments, and learning new skills to perform my job duties.
Highlights
Posting Cash
10 Key Adding Machine
Insurance Verification
Computer Skills
Insurance Problems
Microsoft Word
Patient Billing
Microsoft Excel
Accounts Adjustments
Phone Skills
Accounts Write Offs
Follow up on Accounts
Accomplishments
Maintaining good relationship with my employees and patients for close to 12 years, also finished school with honers.
Experience
March 8, 2004 Dialysis Clinic INC
to A/R Billing Specialist / Lab Technician
December 4, 2015 (Jacksonville) May 20, 2015 – December 4, 2015
Collected and post all insurance and patient payments.
Set up payment options with patients.
Verified all new patient insurance.
Worked with insurance companies to get past due and current claims paid.
Submit all claims monthly.
Adjustments and write offs.
End of the Month Closeout.
Prepare all Lab tubes for patients daily.
Spin blood down.
Verify all labs have been drawn.
Reschedule any labs that was missed.
Box all lab tubes securely for transfer.
Called for STAT lab pick ups.
Ordered all lab supplies.
Billing Specialist (Nephrology Consultants of Jacksonville) June 2010 – May 2015
Prepared Patient Encounters daily for appointments.
Verified all insurance for incoming patients (including co pays and co insurance due at time of appointment).
Post patient payments.
Post insurance payments (including any adjustments and write offs that needed to be made.
Call insurance companies on problem claims on old claims and current.
Talked with patients with past due balances and set up an affordable payment plan.
Talked with patients on the phone about any questions on the bill.
End of the month Physician billing for dialysis patients.
Helped manager with daily and end of month close out.
Getting referrals for patients.
Billing Assistance (Shands) April 2004 – June 2010
Prepare manual billing sheets for all Hemodialysis and Peritoneal dialysis (Keeping track of all treatments,doctors visits, heights, weight, hospital dates, and all lab work was done for billing purposes).
Entered all charges into the Shands system daily.
Verified all charges that was entered between Shands system and Dialysis Clinic system.
Ordered all office supplies.
Back up for registering new patients
Back up referrals.
Receptionist (Shands) March 2004 – April 2004
Answered and transferred phones calls
Charged Patients daily for dialysis
File Flowsheets in chart.
Call patients back to dialysis at there appointed time.
Call transportation for patients.
Registered new patients.
Education
Florida Metropolitan University Jacksonville, FL, Duval
Certification: Billing and Coding