Customer Service Sales

Jene Warren

Chicago, IL

**********@*****.*** - 312-***-****

To secure and obtain a position in customer service to utilize my current skills and talent, that will afford me the opportunity to develop better opportunities in customer services. EMPLOYMENT

WORK EXPERIENCE

Call Center Representative

Windy City Call Center - Arlington Heights, IL - March 2016 to Present Responsibilities

complimentary education referral service that work with a number of colleges and universities nationwide making outbound calls as well as taking inbound calls from potential students who have applied online to receive information on furthering their education, & we match them with certain schools based on their area of interest.

Telephone Interviewer

NORC at the University of Chicago - Chicago, IL - August 2015 to March 2016 telephone interviewing, respondent locating and screening, survey response coding, hard copy document management, computer assisted data entry, and survey material mailings. Collections Representative

Staffing Now Companies - Buffalo Grove, IL - February 2015 to April 2015 outbound calls attempting to collect pass debts & educate consumers on their debts. Giving consumers other payment options so that the debt can be paid off.

Customer Service Coordinator

Apple One - Rolling Meadows, IL - November 2014 to January 2015 Answer inbound calls help assist customers with questions and concerns with activations. Reassuring that customer understand and follow guidelines and procedures. Dietary Clerk

Loretta Hospital - Chicago, IL - November 2013 to March 2014 Prepare cold meals, make and deliver snacks and late trays, check tray line, examine and receive menus, process new diets and changes that was needed, answer phones, identify and know the different types of diets,clean and sanitize, follow dietary procedures. Telephone Sales Representative

HyCite Corporation - Westchester, IL - July 2013 to September 2013 Direct Sales,Telemarketing Inbound & Outbound Calls Classroom /Bus Aide

It Takes A Village Daycare/School (river city) - Chicago, IL - September 2011 to June 2012 Help assist head teacher with everyday routines. Made sure that each child was in attendance on the bus/ classroom. Helping board the bus safely, including helping teachers prepare for departure putting on coats and assurring that each has his/ her own belongings. Catalyst Coaching & Consulting Firm

Customer Service and Billing Collections - Chicago, IL - March 2009 to April 2011 Schedule Clients for Services. General Office work ; typing & filing. Billing and collections for services. Database management

Sales Associate/ Cashier

Macy's Inc - Chicago, IL - September 2008 to December 2010 Restock as needed, fitting rooms are ready for customers, cleaning merchandise and returning items to the proper area, maintain professional attitude, responsible for achieving personal sales goal. EDUCATION

High school or equivalent in General Studies

George W Collins - Chicago, IL

2003 to 2007

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