Customer Service Medical Assistant

Cindy Narro

**** ******** **

Houston, Texas ****0

Contact No: 281-***-****

Emaill: ************@*****.***

Profile Summary:

Looking for a position as a medical assistant in a clinic or in a hospital setting where I can use my extensive experience as well as my passion for helping others.

Positive attitude, quick learner and dynamic individual with a many years of customer service and front desk administrative procedures.

Key Strength:

• Basic Medical Knowledge • Customer focused and a team player

• Data Entry (50 WPM) • Proficiency in MS Office

• Office Administration • Organizing and Managing Skill

• Process Improvement • Time Management

Education/Training:

Northwest Educational Training Center, Houston, Texas

Medical Assistant Certificate (2010)

180 hours hands on externship (OB/GYN, Pediatric, and Family clinic)

Work Experience:

Office Assistant at Chris Chase Lighting Design 12/2013-Current

Daily office duties include sending invoices using quick books (intuit), direct calls, marketing company using social media (FB, IG, linked In, Twitter), Collect Deposits.

Greeter at Houston Zoo, 2/2013-4/2013

Greet customers, Scan tickets, operate and supervise.

Markdowns/ Fitting room attendant at Marshalls Homegoods 8/2012-1/2013

Office assistant at Manriquez Collision 6/2012-7/2012

Daily office duties for an auto collision, make company payments, Verifying car insurance, etc

Facilities/ Set up Events at Aramark 2/2012-4/2012

Receptionist/ Front Desk at Bed & Biscuits Pet Spa 8/2011-10/2011

Answer multiline telephone, check in-out Dogs and items for daycare or boarding, Set Appointments using Kennel Connection, update Vaccinations, Fax, File, Cash open-close, Deposit daily cash count, Respond to Emails for reservation.

Medical Assistant at Dr. Ahmed OB/GYN (Extern-Volunteer) 6/2010-2/2011

Medical Assistant training (front & back office). Checking patients in & out, Collect copays, organizing and charting patients files along with scanning, printing, and faxing paperwork out to clinics & hospitals along with front office duties such as answering multiline telephone, scheduling appointments, calling or dictation patient results and appointment reminders, verifying insurance (Blue Cross, C.H.I.P, Amerigroup, etc.), obtaining vital signs, collected specimens, blood draw using venipuncture and capillary sticks, roomed patients, assist physician with patient exams, making sure sample closet is stocked and organized,

Crew Member at Mc Donald’s 4/2007-8/2011

Customer service and cash handling.

References Available Upon Request

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