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Engineer Management

United Kingdom
April 21, 2016

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Contact No:+44-750*******

Present Address:

** *********** ********, ***** ****, London, E12 6LL

Permanent Address:

67 New Street


Nagapattinam DT

Tamil nadu


Personal Data:

Date of Birth: 26rd July’ 1981

Sex: Male

Nationality: Indian

Marital Status: Married


Valid up to: 26.03.2025


A Technical Consultant coupled with Business Development skills offering Professional Consultancy Services, specialising in providing Technical Governance and Strategy services for leading-edge Virtualization Technologies. Coupled with the interpersonal skills to ensure the business requirements are clearly defined, and adhered to throughout the design


1998-2001 D.C.T Diploma in computer technology

Director of Technical Education (Dot)

Aries Polytechnic Vadalur

2007-2009 BCA Bachelor of computer Application

Annamalai University Chidambaram, Tamil Nadu

2009 -2011 MCA Master of computer application

Annamalai University Chidambaram, Tamil Nadu


ITILV3 – Information Technology Infrastructure Library

Prince2 Practitioner certified

CCEA – Citrix Certified Enterprise Administrator

Xendesktop 7 certified

MCSE– Microsoft certified system engineer in windows 2000

Professional Experience “Overall Exp: 12+ & Relevant Exp:7 +”

HCL Great Britan & service Ltd - Designation – Consultant

From September 2013 till date

HCL Comnet System & service Ltd - Designation – Associate Consultant

From July 2011 September 2013

Hewlett-Packard Global soft Chennai (India)

From June 2006 till July2011

Designation – Delivery Consultant

Nebula Computers Pvt Ltd Chennai (India)

From June 2002 to June 2006.

Designation –System Administrator

Rams Computers Kumbakonam Tamil nadu (India)

From may 2001 to march 2002

Designation – Customer Support Engineer

Technical Skills

Citrix Products : Citrix Presentation Server 3.0, 4.0, 4.5,5.0, 6.5,7.6

CSG, Edge Sight, Web Interface, Netscaler SDX,MPX,VPX Altiris deployment solution.Xen desktop, Smart auditor, Edge sight application monitoring,Storefront 2.6 Provisioning services 6.1&7.6,Sanbolic milio, Operating Systems : from windows NT,Windows 2000,2003,2008,and windows 2012

Tools: OVSD, Remedy, Highlight

Employer (permanent): HCL Great Britain LTD (United kingdom) (Sep2013 till Date)

Designation: Consultant

Project: Jardine Lloyd Thompson Group plc

Team Size: 7

Migration from Xenapp 5.0 and Xenapp 6.5 to Xenapp 7.6

Solution designed for Migration from PVS 6.1 to PVS7.6

Implemented PVS Cache on Ram on 6.1 with AMD and Intel. In PVS 7.6 Cache on Overflow hard disk

Implemented Netscaler SDX, MPX and VPX in JLT environment

Netscaler SDX Instance creation and configuration Migrated the ACE Load balancer to SDX

Works with client or senior management to establish and clarify the aims, objectives and requirements of the IT project

Plans and design stages of the projects, reviews actions and amends plan as necessary.

Technical Architect to produce a technical specification for custom development and systems integration requirements

Ensure all technical deliverables meet Technical Architecture Group (TAG) and Quality standards

Leads the onsite technical Citrix team

Responsible for the overall operational SLA for the client Citrix environment

Examines existing Citrix infrastructure and determines requirements for new/modified systems as per business needs

Researches, analyses, and evaluates Citrix infrastructure and performance; works closely with clients to implement new technology and solutions.

Managing Incident, change, release and configuration management as per ITIL and JLT process

Designed DR guided the team to successfully implement for JLT Infrastructure

Design and implemented cloud solution for JLT USA Citrix Infrastructure

Implemented WYSE device solution for JLT Infrastructure

Employer (permanent): HCl Comnet System & service Ltd (India) (July 2011 till Date)

Designation: Technical specialist

Project: CMCK(CMS Cameron McKenna)

Team Size: 3

Roles and Responsibilities

Using ticketing tool “Remedy” to resolve tickets like Service, Incident, Problem, Change and RCA Management Process initiated by CMCK management

Severely responsible to maintain 98% uptime for overall forty plus Citrix 5.0 member servers and back end servers in CMCK Infrastructure.

Configuring, Managing and troubleshooting Access Gateway, Citrix Web Interface, Citrix Licensing, STA, data store and Zone data collectors.

Configuring, Managing and troubleshooting Netscaler 7000 series

Managing and troubleshooting access gateway 2010 box for Warsaw location

Installing configuring Citrix Edge sight server for published Citrix applications. Configuring and managing the Accessgateway2010 for the Warsaw environment

Managing Citrix Secure Ticket Authority, Citrix Web Interface, Citrix Resource Manager and Citrix Farm configuration for xenapp 6.5.

Managed Virtualization Environment using VM Ware ESX 4.x, Virtual Center,

Employer (permanent): Hewlett – Packard (India) (June 2006 July2011)

Designation: Delivery Consultant

Project: MSS (Media Saturn and Saturn Electro), Weyerhaeuser

Team Size: Ten

Roles and Responsibilities

Using ticketing tool “OVSD” to resolve tickets like Service, Incident, Problem, Change and RCA Management Process initiated by Weyerhaeuser and MSS

Severely responsible to maintain 98% uptime for overall three fifty plus Citrix PS 3.0, PS 4.5 member servers and back end servers in Weyerhaeuser Infrastructure.

Responsible Windows Server administration for MSS Market and Central servers and DR site which located in Munich in Germany and across 13 country’s

Strong working knowledge of the Microsoft Windows Server Operating systems (WinNT/2k/2k3)

Creating Incident Reports, Root Cause Analysis

Troubleshooting Windows based servers and Citrix Presentation Farm server’s issues, using remote tools via, ILO, Drac, PC-Anywhere, RDP, Client and using Terminal Services.

à Employer (permanent): Nebula Computers Pvt Ltd, (June 2002 to June 2006)

Designation: Facility management Engineer

Client: Standard Chartered Bank, GE India Industrial Pvt Ltd, GE Motor India Pvt ltd, GE Druck India PvtLtd,

GEPower Control, GE Fanuc, Dumex India Pvt Ltd,GM pens India international Pvt Ltd,

Roles and Responsibilities

Working on Problem Management, Change Management, Incident Management and Request Management Process initiated SCB, GM and GE Business Infrastructure,

Highly responsible to maintaining 98 percent uptime for win2k & 2k3, DNS, DHCP, member servers and Citrix presentation farm servers of GM business infrastructure,

Periodically updating Service Pack and Patch management

à Employer (Permanent): Rams Computers, Kumbakonam, India (From Jun2001–Mar2002).

Designation: Customer Support Engineer

Roles and Responsibilities:

Quarterly bases responsible for doing preventive maintenance for all our client’s servers and Desktop’s. Responsible for giving end-to-end solution for all escalated desktop calls. Installing system-wide software, performing procedures to prevent the spread of viruses. Attending the service calls timely manner and being fully responsible till the closure of services calls and making customer much happier.

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