Customer Service Manager
Resume:
Donna K. Weaver
Olive Branch, Ms *****
acuf80@r.postjobfree.com
OBJECTIVE: To obtain a management position and grow with a company. EDUCATION:
****-**** ****** ***** ********* College,
Major: Physical Therapy Assistant
EXPERIENCE:
2012-2015 RACK ROOM SHOES
Manager in Training-Assisting the store manager on the responsibilities of store operating procedures. 2011-2011 CONVERGYS
Call center for OnStar.
Inbound calls for turn by turn directions
2006-2009 TOTAL BUSINESS COMMUNICATIONS
EXECUTIVE ASSISTANT
Responsible for Accounts Payable and Accounts Receivable. Performed purchasing for expendable supplies. Compiled financial reports and prepared technicians payroll. Controlled inventory.
2004-2005 KROGER STORES
FRONT-END FLOOR SUPERVISOR
Responsible for total customer service and assisting with customer service management. Back-up payroll clerk. 2001 CONSTAR PLASTICS
REGIONAL SALES SECRETARY
Researched and resolved discrepancies over receivables. Managed and established pricing and price files. Coordinated departments budgeting and general support. Provided sales support. Prepared customer written communication and communicated verbally with customers.
1997-2001 DUCK’S CARPETS
OFFICE MANAGER/ADMIN. ASSISTANT
Performed those duties as listed above with Total Business Communications
1995-1997 LD BRINKMAN
CUSTOMER SERVICE/SALES SECRETARY
Performed customer service duties, filing, and created spreadsheets for sales manager and compiled customer correspondence.
References
Hailee McGeehee--662-890-700--Rack Room Shoes
Anthony DeNisio--704-***-****--Convergys
Michael Snyder--704-***-****--Total Business Communications Monica Maddox 704-***-****--United Airlines
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