Resume

Engineer Network

Location:

Egypt

Posted:

April 21, 2016

Contact this candidate

Resume:

Mohammed Saad

First name: Mohammed

Last name: Saad

Date of birth: 07/11/1988

Nationality: Egyptian

Address: ** *** ** ***** ** reafaei,

*****, *****, *****

Phone number: +02-011********

Email address: acuf6f@r.postjobfree.com

Web: https://eg.linkedin.com/in/mohammed-

saad-1ba2808a

Profile

I'm a 27 years old Network Engineer from Cairo (Egypt),Single and exempted from military services. I have 3.5+ years of experience working as a network engineer and as an information technology engineer, I’m ready for visiting other challenge and try different aspect in the network world! I love working with people, especially if they have the same passion I have for what they do. Why don't we work together? Go further down to see why I am the man you need to hire!

Work experience

Orange

Cairo

Egypt

IT service desk engineer 07/2012 – 07/2013

During this period, I managed to be the first Member of the team to be four time start of the month.

Through the IT role I was able to exceed expectations in three consecutive evaluations Orange

Cairo

Egypt

IT Service desk Team Leader 07/2013 – 12/2014

As a team leader: I was able to enhance the performance of The team through: 1.Prepare and host entry course for new comers

2. Leading shifts,

3. Upgrading team data base and awarded with excellent achiever of the quarter award for it.

Orange

Cairo

Egypt

Level-3 Network Support – WAN Optimisation Expert (WAAS

+ Riverbed) 01/2015 - present

•3rd level support to Orange global customers for WAN Optimization services.

•Through understanding of various WAN optimization technologies (Riverbed Steal-head, Cisco WAAS,BlueCoat Packetshapers,and Ipanema).

•Designing solutions and workarounds to fix persistent or imminent outages or service degradation, caused by either hardware or software issues.

•Identify product malfunctions and simulate communication problems in lab environment during design, installation and operational phases.

•Contact vendors (Riverbed, Cisco, Bluecoat), when part replacement is required.

•Support to the service desk, and Incident Management teams through relevant training sessions.

•Responsible for the addition of entries in the Known Error Database (KEDB).

Work experience

Nawah Scientific

(Part time)

Cairo

Egypt

Computer Network Technician 09/2014 - present

*remote/on site troubleshooting and fault finding if issues occur upon initial installation

*remote support of on-site end users during installation;

*Provide Expert skills troubleshooting and supporting any network problems.

*basic configuration of firewalls,antivirus programs.

*configuration of routing and switching equipment;

*Monitoring and routine systems administration tasks.,

*Manage and maintain Microsoft Windows server and desktop infrastructure.

* Provide technical direction to customers regarding operational issues, configuration changes, firmware upgrades and maintenance

*Undertake installation and maintenance of clients software and liaise with 3rd party vendors.

*Support Windows based PC’s (7/8).

*General network administrative tasks. Printer setup,adding users, backup and restore etc

Education

Modern Academy

Cairo

Egypt

Computer Science 09/2007 – 07/2011

Bachelor science degree in computer science with grade B+ (Very good), Major in network fundamentals,and basic network infrastructure

Graduation project Grade A (Excellent):

Studying how to implement the face and eye detection project, and designing a more enhanced way for more efficiency and effective methods to ensure quality versus cost matrix optimization, and time reduction including new technologies.

Skills

Languages Arabic

English

French

Computer skills Active