Information Technology Specialist
Resume:
John F. Johnson III
Baltimore, MD 21231
****.*******@**.***
Profile
I am a highly experienced network information system professional, proficient at implementing technologies in an expeditious manner for clients in both the government and private sector. With a proven track record working independently in remote locations and as a leader within a collaborative team, I have been repeatedly recognized for delivering excellent customer service and high quality results. Working in complex, culturally diverse organizations with ambiguous lines of authority, I have successfully demonstrated my capacity to perform in high-pressure environments managing mission critical infrastructure on high-availability platforms. Skills & Qualifications
ITIL Foundations / Service Operations
Microsoft Certified Professional
Microsoft Systems Engineer
CompTIA A+/Network+/Security+
Information Assurance
Network Administration
Network Security
Firewall Administration
Virtual Environments
Fluent in Spanish
Experience
Consultant/Volunteer, Self-Employed
2015 - Present
Providing information system solutions for a variety of small and medium sized business in the country of Ecuador. Projects include; integration of automation technologies into existing information systems running Linux, Windows and OS X, designing and implementing secure networks connecting remote offices, designing IoT/sensor based networks for the petroleum and agriculture sectors. Implementing security and accounting systems within new and existing office environments.
Volunteer work includes working with university students on improving their English writing and conversation skills. Assisted students with finding work/study opportunities abroad. 1 P a g e
Senior Systems Administrator/OSTR, Computer Sciences Corporation 2012 - 2015
Supported the US Southern Command Security Cooperation Office (SCO)- Quito, Ecuador in the role of lead technician with direct reports. Managed all network information system needs and assess communication requirements for a variety of departments including Tactical Analyst Team and Force Protection Detachment. Designed and implemented the network backbone upgrade to assure the SCO’s network maintains resilience and DISA accreditation. Maintained the network and systems posture to ensure the site’s IA certification and accreditation. Successfully migrated consulate staff to the new US consulate compound in Guayaquil, Ecuador ensuring minimal downtime and productivity impact. Maintain the bilateral information sharing networks for a variety of projects hosted in-country. Information Technology Specialist/OSTR, ManTech International 2010 - 2012
Supported the US Southern Command Military Group - Quito, Ecuador as lead technician with direct reports for all C4 needs and assessing communication requirements for the Military Group, Tactical Analyst Team and Force Protection Detachment. Lead field engineer for the TCSC SAN and virtualization project, responsibilities involved travel to other embassies installing and migrating the customer networks to new architecture with minimal impact and downtime.
TCSC Liaison/OSTR, ManTech International
2009 - 2010
Technical Intermediary to the US Southern Command Theater Operations Center in Miami, Florida. Duties included executive meetings on behalf of the TCSC with particular focus on bi- lateral and multilateral information exchange projects at the classified level. Coordinated with high visibility US Southern Command sponsored conferences and exercises such as PANAMAX and Tradewinds. Provided assessment and input of current and future information exchange. Maintained a close relationship with the other functions within organization such as Information Assurance, Key Management, Network Operations and Digital Synergy to ensure the TCSC mission was well represented and understood. Closely coordinated and advised the Theater Network Coordination Center’s (TNCC) efforts to communicate with On-Site Technical Representatives (OSTR) working within the US Southern Command’s area of focus. Information Technology Specialist/OSTR, ManTech International 2002 - 2009
Managed a team in support of US Southern Command Military Group - Quito, Ecuador with all communications needs and assessed requirements for the Military Group. Maintained the compliance of all network and systems by implementing the DISA STIG guidelines. Managed and implemented Microsoft Windows 2003 Server and Microsoft Exchange 2003 migration in- country and as part of a special deployment team in other countries within the Southern Command’s area of focus. Improved connectivity for the CNIES project by using a lower cost 2 P a g e
local ISP, saving the organization substantial funds annually. I provided support for CNIES at numerous sites within Ecuador, requiring a close working relationship with the host-nation military, cultural understanding and Spanish language proficiency. Managed large projects for the MILGRP, TAT and FPD office such as the movement and convergence of their offices to the new embassy compound, requiring proper planning and implementation of improved network and systems technologies.
Technical Manager, Yipes Enterprise Services
1999 – 2002 Supported Yipes Communications – Web Services division east-coast operations. Managed and scheduled a team of 24x7 support engineers in both the Virginia and California offices and interfaced with our call center in Denver, Colorado. Duties included interfacing with current and potential clients, implementing and supporting network operating systems (Windows Server technologies, Linux and FreeBSD. Advised on switching, routing, firewall, VPN load- balancing and bandwidth monitoring solutions from various vendors such as, Cisco, Extreme Networks, Juniper, Radware and MTRG. Managed and monitored 300+ servers in distributed data centers. Led projects implementing and supporting backup-on-demand solutions using LiveVault and robotic tape libraries. Administered and supported Microsoft Exchange messaging servers. Created a support portal for easy information distribution amongst the support staff.
Education & Training
University of Maryland, University College; Information Systems Management - enrolled
Microsoft Exchange 2003 administration and design - New Horizons
Microsoft Windows 2003 Active directory design - Learning Tree
Netscreen Firewall - Netscreen HQ
BGP routing and implementation - Extreme Networks HQ
Advanced Cisco Routers - Learning Tree
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