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Human Resources Manager

Bengaluru, KA, 560001, India
April 21, 2016

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#**, ********* ***** ******, ****** ROAD, KUDLU,

BANGALORE – 560068 MOBILE: +9 1-990****** 3




Cell No. +91-990*******


Over 15 + years of HR experience in Software industry as a core HR professional with proven HR functional Skills worked for Large organizations in a highly fast paced environment to provide a best internal customer experience in the cloud Global world

Experience in functional areas of Human Resources Management in roles with multi-tasking ability, change management, played Leadership roles.

HRBP, HR Generalist and worked as key personnel to drive initiatives and strategies to run the Profit centers, business HR with 2000+ strength.

Developed and executed company-wide policies, executed Job architecture, Employee programs, and initiatives viz, succession planning, reward programs, workforce planning and forecast of hiring.

Managed team of 10 HR Professionals, driven several HR focused initiatives and over 7000 employees in BPO Segment, aligning effective resource allocation and optimized utilization of manpower of 80% on projects by having insights on skills and matching with Roles

Regular interactions with Leadership Teams/LOB/SBU Heads for implementation of various initiatives/ strategies with ability to relate, knowledge of HR Domain, conducted several leadership training programs, run the HP’s Profit Center of 5000 employee strength independently.

Compensation Benefits, Performance Management, formulating & Implementing HR Policies, HR Data analysis, Attrition levels, Retention Strategies brought an impact of 10% attrition control and ensured retention of employees

Hiring of lateral and Fresher on- campus/off-campus drives as a part of expansion plans from 500 to double the Nos within 6-8 months time frame with effective Hiring Strategies

Exposure to MNC culture/process/systems in Hewlett Packard, HCL and DSQ Software. Maximum employee strength handled is 10000+ employees.

Worked in IT Enabled Services (ITES), Information Technology (IT), Manufacturing, Textiles, Pharmaceuticals and Telecom Industries.


BANGALORE – 560068 MOBILE: +9 1-990****** 3



Good Exposure to Best HR Practices and processes with regard to Employee Engagement, Reward and Recognition etc.

Ability to apply HR Domain Knowledge in IT Systems Implementation and Customization.

P-CMM & COPC, Six Sigma, Profiling employees and presentations on Transactional analysis, Managerial excellence Initiatives

A certified Consultant of Thomas Profiling.

Effectively generating reports and reviews on HCM, Taleo and, People soft and Adrenaline tools, success factors –SAP and workday orientation etc.

Executive Program in Business Management – IIMC, Kolkotta

M.B.A in Human Resources and Marketing

(May-1988 to July 1990- DAV Institute of Management & Research,Maharashtra

LL B (Bachelor of Law)- Tax & Labor Laws, Andhra University Dec 1985 -1988

B.Com –Andhra University, Aug 1982- May 1985

Current Organization :

CRMIT Solutions Pvt Ltd, Bangalore ( Oracle Platinum Partner company) with global presence into cloud services and solutions with Australia and US Operations. HR Director July 2012 till date ( A group with 1000+ employees with Expansion Plans in 2016) Designated as : Director HR

July, 2012 to till date.

Setting up of Strategic Recruitment Process for Lateral and Freshers, Strategic HR Business Partner, Balance Score Card Implementation, Focal Point Review ( Appraisal), Comp & Benefits Administration –CG Bands and Job Architecture, Employee Engagement – Coffee Talks, Town Hall meetings, Employee Connects,etc and Business alliances with external companies for effective outsourcing and project management.

HR Policy, BI Reports – HR Dash Boards and Analytics and RnR Program, Insurance and Statutory Compliance.

Reporting to Managing Director of the company.


BANGALORE – 560068 MOBILE: +9 1-990****** 3



EXILANT Technologies Pvt Ltd, (Promoters from Infosys with MNC major Apple Inc as client. ) with 2000 employee Strength with US Operations

Sr. Manager – HR (Business Partner and HR Specialist Role) July 2008 – June,2012

Reporting to CEO & MD

o Framing of HR Policies as per the market trends and review o Compensation survey and bench marking practices and reviews o Performance appraisal and gap analysis for Apple Division o Campus Hiring Planning and Execution as a part of ramp up plans o Employee Engagement Initiatives with formation of cultural committees and budget allocation

o Compensation Revisions Planning and Banding exercise o Promotion Reviews and recommendations

o Identifying Training needs and Development

o Climate Surveys and Employee Retention Programs

o Employee Training on Appraisal system and implementation. o Tools using CPC as a method for Appraisal on Online system of Appraisal. o Statutory Compliance and Disciplinary procedures. HP Global Soft Ltd, Bangalore

May 2006 – June 2008

Manager – Human Resources and reporting to Delivery Heads and Country Head –HR (HR Business Partner and a Generalist)

- Focal Point Review ( Performance Management System and implementation)

- Employee Engagement with efficient budgetary controls

- Reward and Recognition activities

- Skip level meeting & Coffee Talks with Employees

- Job Architecture and change implementation

- Retention & Staffing Policy Review and implementation

- Statutory Compliance & Disciplinary Issues.

- IJP Promotions/ inter-entity Transfers etc

- Business Managers in day to activities and resolution of issues (24/7 Support) HCL Technologies, Chennai

Manager –HR (July,05 - April,06)

(Managing a dynamic team - Extending support of 24/7 to 09 processes)

Head HR for the profit Center with clients as British Telecom with a strength of 2500 employees

Hiring for the Business Centers (C1,C2,C3) with a strategic hiring strategies and brought in more than 3000 + candidates.

HR Policies Revision and HR Hand Book implementation. Brought in changes in the Policy in line with market standards – based upon cost of living index and city categories


BANGALORE – 560068 MOBILE: +9 1-990****** 3



Pay Roll, Salary revisions and performance benefits administration.

Conducted Leadership Trainings and CMM level 3 initiatives. Assisting Head HR providing Center’s dashboards.

Automation of HR processes and workflow management. IJP Promotions

Completing Joining and Relieving formalities and facilitating final settlement

Defining of JD, Job Architecture, Documentation of Roles, Responsibilities and authorities and worked on skill requirement document for Six Sigma Certification.

Presentations for Client Visits.

4 Direct Reportees + 3 HR Trainees and Reporting to Sr.VP – HR,Noida Feb,04 –July,05

Amtex Infotech, a subsidiary of Amtexsystems Inc, headquartered in New York USA, with a T.O of 40 million US$

Manager -HR

Man Power Planning and Recruitment Strategy –Head hunting, Portals, Advertisements/contacts/verification of similar projects with other companies etc.

Team Building and Monitoring of performances of Technical Recruiters and Team Leads – Daily/Monthly Reports

Processing of Pay Roll inputs/Pay Slip Introduction.

Employee Relations and HR policies and Manual

Rewards & Awards, Incentive Schemes

Intranet Initiatives viz, E- Pages, Magazine to appreciate groups in Employee forum.

Creation of Master Database & graphical Representation of inter –Departmental movements, transfers etc.

Creation of Grades/Salary Structure on par with industry

Creation of Roles and Responsibility

Transparent Organizational Refinement Strategies – Hierarchy etc. Oct, 2002 – January,04

Sutherland Technologies Ltd, Chennai

(A COPC Company and one of the first largest Technical BPO of US, backed by IT Operations in India )

Asst. Manager – Human Resources

Induction Formalities for new Entrants- Training to Live.

Online Performance Appraisal System – Defining KPI, based upon Business Reports and formulation of incentive schemes.

Employee satisfaction survey and retention strategies impact of 20% attrition control in consultation with Delivery and Management by adopting different strategies.

Operations Review Meetings with Head of Programs

Presentations to the teams/customers/clients about Strategic HR practices referring to Recruitment/Employee Data analysis/Retention policies of the company.

Recruitment of employees for Technical /Non-Technical Voice/Non –Voice/E-mail and Remote Assistance positions.

Designing of Advertisement and Release as per schedules.

Framing of Incentive Schemes/Reward Plans /Company Policies.


BANGALORE – 560068 MOBILE: +9 1-990****** 3



Program Management of 2500 + employee strength and their HR End to end solutions involving counselling, mentoring and implementation employee friendly programs

Coordination with Training department for continuous improvement of employees.

Hiring of 3000 + within a span of 12 months

Reporting to GM / Sr VP

August, 2000 – Oct, 2002

DSQ Software Limited, Chennai, A CMM Level 5 Company Sr. Executive – Human Resources

HR functional activities of Recruitment, Induction, Review and implementation of Policies, modification of legal Agreements from time to time, Laisoning with external vendors and any Statutory Bodies.

Participated as a Functional consultant in various in-house Intranet based HR on-line initiatives like Employee Leave Information, employee e-folders, performance appraisal system, skill database etc.

Involved in the review of functional specifications and prototype of Employee Information System

A Team Member in PeopleSoft-HRMS Implementation

Compensation Reviews and Promotions

Implementation of Appraisal Systems in CPC Model and employee review and feedback mechanism

Work Closely with Business Unit Heads, Sr.Project Managers, Project Managers to assist them on a day-day business activities.

Reporting to Vice President, HR

Active on All social networking sites, to brand the organization. Member of NIPM, National HRD Net Work, Silicon India, All India Management Association, Alumni of IIM, Calcutta, available in Face book, LinkedIN

References on Request.


- A strategic HR Business Partner

- Client Presentation on Employee Development

- Contributed in Hiring and expansion Plans

- Conflict Management and Resolution

Leadership Trainings for Managerial excellence

Skills Used/ Demonstrated

Leadership Qualities, Pro-active Approach, conquer the situation in a fast paced environment with Pro-active actions, Intelligence through case study presentations for resolving issues, Articles on Linked in Pulse, Bring in new initiatives with untiring efforts, client Management, Hire Resources –, websites etc by adopting innovative methods

Contact this candidate