Stacy Markulec Resume
Trevose, PA 19053
State of NJ - Human Services
Program Assessment & Integrity Unit
Mercerville, NJ 08619
Perform data entry of Welfare Fraud forms from all 21 Counties for suspected fraud/overpayments.
Perform out-of-state lookups for all states to verify if applicants are attempting to or have been receiving duplicate benefits (Food Stamps, Medicaid, General Assistance, Unemployment and/or Disability benefits) simultaneously in NJ & the requesting state.
Assist the Division of Youth & Family Services in locating absent parents for adoption and/or abused & neglected children.
Assist Law Enforcement entities (State Police, Parole Board, Fugitive Units & Local Police Department Detective) in locating fugitives, felons & persons of interest in criminal matters & as well as those that have been put on a warrant.
09/2000 – 06/2012 NTC Answering Service/Call Center. 2000 Hamilton Ave., Mercerville, NJ. 08619
Phone Operator / Supervisor
Answered incoming emergency calls for over 400 doctor’s offices, apartment complexes, funeral homes, heating/ac companies & elevator/alarm companies. Most calls were for doctor’s offices, nursing homes & hospital, very familiar with medical terminology.
Relayed all calls to on-call Dr.’s, maintenance workers, funeral directors & repair persons.
Supervised operators to ensure all calls were delivered in a timely manner. Checked for errors & assigned breaks.
SKILLS: Proficient in Microsoft Office, Word, Excel & Outlook
Typing: 70 WPM.
Data Entry: 8,000 KPH