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Data Entry Customer Service

Location:
Henderson, NV
Posted:
April 19, 2016

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Resume:

**** *. ****** ***. *** ****

Bldg. ** Las Vegas, Nevada 89123

Tel: 702-***-****

Email: acuevg@r.postjobfree.com

AILEEN M. CARDONA ROMAN

SUMMARY

Experienced bilingual computer specialist with a concentration in data entry. Served in Banco Popular of Puerto Rico and The Department of Agriculture of Puerto Rico.

Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound of knowledge of database management tool and data entry technologies.

TECHNICAL SKILLS

IMS, Office Word, Excel, Outlook, Power Point, Oracle and Internet Explorer,

Typing skills- 65wpm.

EDUCATIONAL SUMMARY

MBTI (Business Training Institute), Ponce de Leon Ave., Santurce P.R

Data Entry

Escuela Superior Comercial Rafael Cordero Molina, Aurora St., Santurce P.R

Oficinista Dactilógrafo

WORK EXPERIENCE

2005 to 2015 The Home Depot, Catalinas Mall, Caguas P.R and Decatur Blvd., Las Vegas NV

Customer Service at (Special Service Department)

Responded to customer inquiry calls, quickly assessing the customers' needs and problems in order to deliver an ideal solution.

Performed on-line troubleshooting: identified problems, gave technical advice, field service request, and followed up on scheduling.

Researched lost orders and traced shipments.

Checked stock availability to fill scheduled deliveries.

2001 to 2004 Popular Mortgage, San Juan P.R.

Data Entry

Review and check applications and supporting documents

Code and process applications into required electronic format

Scan documents into data base

Load information onto prescribed databases

Maintain complete activity activity logs and prepare reports

Respond to request for information and statistics

Retrieve and present required information in various format

2001 to 2002 Hotel Marbella, Juana Diaz P.R.

Front Desk

1999 to 2000 ASDA, Administración de Servicios y Desarrollo Agropecuario

Oficinista Dactilógrafo



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