Management Project

Andrea Dacosta, PMP, MBA

**** ********* **** *******, ** 76542

914-***-**** *******.*******@*****.***

Program / Project Manager

Program Development Team Leadership Process Improvement

Executive leader with expertise in all facets of Project Management, including operational management, scheduling, staff management, and documentation. Skilled in collaborating with all members of the organization to achieve business and financial objectives. Instrumental in Documents operating procedures to establish and implement streamlined and improved processes, enhancing productivity and implementing solutions to unique problems. Instrumental in increasing operational effectiveness in various organizations, specializing in military processes. A successful team leader, trains and coaches staff to ensure institution-wide success. Certified PMP and possesses current Top Secret/ SCI Clearance.

Operations Management

Regulatory Compliance

Strategic Planning & Analysis

Scheduling

Documentation & Reporting

Staff Management

Strategic Communication

Quality Assessments

Data & Trend Analysis

Records Management

Mission Analysis

Coaching & Mentoring

Professional Experience

LINCAR QUALITY CONTROL 2013 – 2015

Quality Coordinator

Manage daily quality management operations, including the department’s inspection program, proofing orders for accuracy, and communicating with various departments throughout the organization.

Recruit, interview, and hire new employees for available positions within area of responsibility, train new staff in task execution and safe work practices, and coach new hires with professional development.

Direct all staff functions, delegating tasks, evaluating performance, and providing constructive feedback to ensure knowledgeable and successful teams.

Analyze departmental progress with established business objectives, providing solutions to problem areas to increase organizational efficiency and effectiveness.

Execute short range, mid-range, and long range resource systems requirements and programs.

Ensure all departments comply with regulations, preparing them to meet internal and external audits.

AECOM/AC FIRST 2012 – 2013

Record Management Supervisor

Coordinated and directed all record management functions, implementing highly successful records management system through quality planning and assurance.

Trained record management staff, providing guidance and understanding for operating policies and procedures.

Monitored personnel in mission analysis, acquisition, capability gap requirement identification, and material capabilities deployment, supporting REF operations across Army Staff, Army Commands, and Combat Units.

Ensured proper documentation execution as established in the Standard Operating Procedure (SOP) document.

KINGFISHER SYSTEM, INC. 2011 – 2012

Deputy Program Manager Administrative Specialist

Provided project management oversight in planning, programming, and management of contract, ensuring successful military operations.

Executed scheduling, implementation, and documentation functions throughout contracted project, including coordination of all aspects of communications and media.

Developed and composed SOPs for the Quality Management Team, implementing policies and procedures that increase operational effectiveness and efficiency, including inspection procedures.

Coordinated with team members in the development of Weekly Activities Reports.

Collected and recorded data to analyze performance data, reporting trends, deficiencies, and compliance to management, and, subsequently, collaborating to create solutions and take corrective action.

Collaborated with Functional Area Managers to perform quality assessments.

Additional Professional Experience:

DEPARTMENT OF EMERGENCY SERVICES 2010 – 2011

Administrative Payroll Specialist

3-1 IBCT, FORT KNOX 2007 – 2009

Human Resource Specialist

LOGISTICS SOLUTIONS 2007

Redirect/Personnel Locator

UNITED STATES ARMY 2004 – 2007

Human Resource Specialist

ANNEX TECHNICAL SERVICE 2000 – 2003

Office Manager

UNITED ESTATES LIMITED 1990 – 2000

Administrative Assistant Supervisor

Education & Credentials

Master of Business Administration, Program Management

FTJ University Overland Park, KS

Bachelor of Arts, Business Administration in Healthcare Management

FTJ UniversityOverland Park, KS

Associate of Arts, Healthcare Management

Ashworth University, Norcross, GA

Project Management Professional

Project Management Institute, Overland Park, KS

Contact this candidate