Customer Service Medical Assistant
Resume:
Heather Coyne
Lodi, CA
916-***-****, ***********@*****.***
Summary
Hardworking medical assistant with a friendly attitude, responsible, and professional. Offers three years’ of customer service experience. Excellent at developing professional relationships and proficient at supporting a team.
Education
Carrington College, Citrus Heights, CA 3/18/16
Certificate, Medical Assisting
Certifications
HIPAA
CPR
First aid
Skill and Qualifications
Medical Assisting
Proficient in obtaining vitals and recording information for physician
Familiar with venipuncture and specimen collection for lab testing
Comfortable with performing EKG and presenting results to physician
Knowledgeable about administering injections
Proficient with conducting CLIA -waived testing such as glucose, hematocrit, and hemoglobin
Understanding of anatomy and physiology
Setting up and breaking down rooms
Assembling and providing trays for procedures
Assisting physician in minor procedures such as suture removal, and wound care
Administrative
Comfortable in entering patients’ information into EHR
Proficient in filing medical charts
Understanding of billing and coding
Customer Service
Provide a warm and inviting atmosphere for patients by having a friendly and positive attitude
Anticipate needs of others by placing patients’ needs first
Sensitive to cultural diversity
Able to remain professional at all times
Professional Experience
Medical Assistant Extern, West Sacramento Pediatrics February 9th 2016 – March 15th 2016
Cashier, Target, December 2015 – Current
Courtesy Clerk, Raley’s, July 2011 – March 2012
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