smita deshmukh Senior Test Engineer
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SUMMARY
■7.5+ years of experience in software testing.
■Experience in Retail Banking & Insurance domain projects.
■Worked on QUALITY CENTER – A Test Management Tool.
■Performing Functional testing, GUI, Black box testing such as Sanity, Smoke, Regression and Ad/Hoc testing in QA environment.
■Oversee testing activities such as Requirement Understanding (BRD), preparing Requirements Traceability Matrix, Test scenario generation, developing and execution of Test Cases, Test Cases Review, Defect Reporting & tracking, generate reports.
■Preparing design documents such as Test Plan, Test Estimations.
■Sending defect reports, daily & weekly status report.
■Good exposure to Waterfall & Agile methodologies.
■SDLC, STLC, Defect Life Cycle.
■Maintenance of the regression test suite on release to release basis.
■Performing Retesting/Confirmation Testing, Impact Analysis.
■Creating and maintaining of various Status reports on daily/weekly/monthly basis.
■Interacting with developers via email, Defect Triage meeting and on conference calls.
■Identifying UAT Scenarios and preparing UAT test cases with the help of Test Lead, business analyst and
Product owner
ACADEMIC QUALIFICATION
■BE E & TC (Bachelor of Engineering in Electronics & Telecommunication), Aurangabad University, India
CERTIFICATIONS
■ISEB/ISTQB Foundation Level Certified
■INS 24-A Certified
TECHNICAL SKILLS
Operating Systems : Windows XP, Windows 7, Macintosh
Languages : SQL
Databases : DB2 (IBM mainframe), SQL server 2008
Software Tools : Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Adobe
Software Development
Methodology and tool : Rally
Software Configuration
Management : Tortoise SVN, Domino-doc & SharePoint
Lifecycles : SDLC, STLC, Defect life cycle
Defect tracking tool : HP Quality Center, HP ALM (11.52), PPM (Project portfolio management)
Servers : Citrix, Lotus notes
Supported applications
developed on platforms :J2EE, .NET
PROCESS SKILLS
■Played role of SCM (Software configuration Management)
■Played role of DPC (Defect prevention champion)
■Handled Process Audits efficiently
PROFESSIONAL QUALIFICATIONS & ACHIEVEMENTS
■ISEB/ISTQB (Foundation level): 85%
■Diploma in Software Testing: A+ grade
■INS 24-A: 98%
■Received SPOT Award from BU head for the Private Banking project.
■Received Achiever of the Month award for Policy Decisions project in Dec 2013.
■Received excellent performer of the year award in Dec 2014.
PROFESSIONAL EXPERIENCE
L&T InfoTech Pune India April 2012 to Sep 2015
Role: Senior Test Engineer
Client: Travelers Hartford CT
Team size: 6
a.RMIS e-CARMA
It is a .NET based application of National accounts department from Business Insurance of travelers.
This application is secured, web-based application which provides relevant & Comprehensive claim data to customers in a format to allow them to analyze their loss data & discover loss trends.
We followed agile methodology in this project.
Contribution:
Software Testing Methodology: Agile scrum (Iterative model)
Test plan & Estimation Preparation
Use of Rally (Kanban board) to capture all the user stories and deliverables.
Defect Reporting and defect tracking HP ALM (11.52).
Coordinating with development team (onshore) via email, Defect triage meetings and conference calls.
Analysis and creation of functional test cases (positive and negative).
Writing or modifying test cases to address requirements and Use Cases.
Test Scenarios and Test Case writing, review & update
Test Case execution – System integration and Database Validation Testing
Preparing defect report for all projects for client reference
Root Cause Analysis (RCA) for Rejected defects using fish bone diagram
Testing live issues on production environment after getting fixes
Use existing tools and techniques to execute test cases.
Support release testing.
Participating in daily scrum meetings and in weekly calls with onshore team.
Software/Tools : Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Adobe
Environment and tools: Agile, Windows XP, HP ALM 11.52, SVN, Rally, TortoiseSVN, Remote Desktops.
b.Policy Decision
This application is used to create Worker’s compensation insurance policies in USA by using various carriers & insurance companies. State wise or multistate policies can be created with this application.
Policy decision application is exact replica of DOS application ‘Comprise’ (RMD-Travstation). Policy decision is web based application replacing Comprise and it is based on Dot Net technology.
With the help of this application Underwriters/Insurance agents can perform below Policy related transactions:
•New Business Quote (NBQU)
•New business issue (NBIS)
•Renewal quote (REQU)
•Renewal (REIS)
•Final cancel (CACA)
•Reinstatement (CARS)
•Audits
RMD – Residual Management Division:
This application is used to perform policy related tasks for underwriters/operators/policy agents. With the help of this application underwriters can perform following tasks –
a.Create task
b.Complete task
c.Assign task
d.Auto close task
INFOSYS Pune India
Role: Test Engineer Nov 2010 to Apr 2012
Client: American Express Phoenix AZ.
Team Size: 8
Desktop plus
It is credit card enquiry application for customers. It is Amex staff facing application.
This is already in LIVE so work was delivered in the form of small CRs for various markets (e.g. LAC, NAC, EMEA and JAPA)
Contribution:
Requirement analysis, test case design, test scenarios, identification of test scenarios and writing test cases by referring to specification documents and test case reviews.
Performing Black Box, Confirmation, Regression and Ad/Hoc testing on QA environments on various environments such as CITRIX.
Maintenance of the regression test suite.
Creating and maintaining of various status reports on weekly basis.
Coordinating with development team via email and conference calls for daily updates.
Defect Reporting and defect tracking in HP Quality Center (QC)/ALM.
Contributing in QA release estimate
Software/Tools : Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Adobe
Environment: Citrix, Windows XP, HP Quality Center.
HSBC Global Technologies Pune India Apr 2008 to Nov 2010
Role: Software Engineer Testing
Client : HSBC Sheffield UK
Team Size: 12
Business & Private Banking (BIB & PB)
Worked at HSBC GLT for several HSBC UK projects related in Business, Personal and Private internet banking.
The business & private banking software application provides customers to make Payments (SWIFT, Bill, BACS, CHAPS), check account summary, send messages/queries to bank, check the activity log, order cheques online and set direct debit and standing order through the application.
Received appreciation from client for excellent performance. Private banking software has similar functionality to business internet banking software.
Personal Banking software provides services to customers like Redeem points, Auto redemption of points, Double points, online e-statements, account summary etc.
Contribution:
Oversee testing activities, such as: Requirement Understanding & Analysis, Test scenario Generation
Optimization of test cases
Test Design Document Preparation
Defect logging, verification and tracking in Quality Center
Batch reports testing
Testing messaging service to verify that the bank is getting all messages.
Carried out end to end system testing on windows platform.
DB2 database validation testing to verify all data went correctly in tables.
Tested BMM (Browser main menu) – Staff facing application
Query Resolution of team mates
Conduct knowledge transfer sessions for team members
Preparing Minutes of Meeting (MOM) and Weekly Status report (WSR)
Providing support to UAT and Business analysis team.
Participating in kickoff meetings.
Sending various reports such as weekly/daily status report, MOM, product review details (no of defects and defect leakage).
Environment: DB2 (IBM Mainframe), Windows XP, HP Quality Center, Domino-Doc