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Customer Service Medical/Receptionist

Location:
Temecula, CA
Posted:
April 18, 2016

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Resume:

KRYSTEN HICKS

***** ****** ********** **, ********, CA 92591 C: 951-***-**** acuelv@r.postjobfree.com

PROFESSIONAL SUMMARY

Reliable and competent medical billing professional with exceptional data entry and customer service skills who's motivated to perform beyond expectations.

SKILLS

Attention to detail Quality assurance

Types 46 WPM Critical thinking

Filing and data archiving Time management

Proficient 10 key Works well under pressure

Independent worker

WORK HISTORY

Medical Biller, 06/2015 to 10/2015

Medical Practice Management Resources, Inc- 27392 Vía Industria #200, Temecula, CA 92590

In charge of entering ICD9/10 codes, managing assigned full doctors accounts and making sure patient insurance and personal information was up to date. Understand the insurance billing process. Assign diagnostic medical codes. Perform basic medical office duties such as faxing for needed information, making and receiving phone calls in relations to doctor accounts.

Data Entry, 06/2012 to 06/2015

Professional Administrative Consultants/Medical Business Office, Inc. – 41877 Enterprise Circle North Temecula CA 92590

Verified and created claim numbers by communicating with various insurance companies. Processed accounts receivable and accounts payable. Contacted patients regarding unpaid and underpaid accounts to resolve any issues. Improved timely paying of bills by developing flexible payment plans for patients. Located, checked in and pulled medical records for appointments and incomplete patient charts. Entered numerical data into databases in a timely and accurate manner. Reviewed medical records for completeness and filed records in alphabetic and numeric order.

Organized forms, made photocopies, filed records and prepared correspondence and reports. Assisted with receptionist duties, file organization and research and development.

Groomer Assistant /Sales Associate, 08/2011 to 06/2012

Petco – 40474 Winchester Rd, Temecula, CA 92591

Built relationships with customers to increase likelihood of repeat business. Prioritized helping customers over completing other routine tasks in the store.

Recommended merchandise to customers based on their needs and preferences.

Greeted customers in a timely fashion while quickly determining their needs.

EDUCATION

High School Diploma: 2007 Great Oak High School - 32555 Deer Hollow Way, Temecula, CA 92592



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