acuekp@r.postjobfree.com ***** Mardi Gras 256-***-****
Houston, TX 77014
OBJECTIVES
To obtain a position in an up and coming business that focuses on Hospitality and customer service. While offering stability and quality of service
EDUCATION
South Suburban College
May 2008 Associates in Business Concepts
National Honor Society Member
Graduated in the top seven of High School Class
Awarded the 2005 Diversity award from graduating class
TABC Certified
Texas Managers Food Handler Certified
EXPERIENCE
International House Of Pancakes 6151 University Dr. Huntsville, Al 35805
Assistant Store Manager 08/2009 – 05/2013
Run a shift consisting of 7-14 servers, 3-6 line cooks, 2-4 dishwashers and bussers. Run the register, assist with food expo, handle any customer issues, answer phone, do pay outs and drops, profit and loss, etc…
Olive Garden 3730 University Dr. Huntsville, AL 35805
Catering Specialist/ Service Professional 06/2013 - 01/2015
Assist in running a shift. Complete hourly labor chart. Run the register, assist with food expo, service guest, complete sidework and floor charts, complete online, walk-in, and call in catering orders with complete accuracy. Assist guest. Order accuracy. Upsell and L.E.A.S.T. guest when needed. Check out all FOH crew members. Prepare end of day paperwork. Perform safe drops, complete and sign all end of the day paperwork.
Chili’s Grill and Bar 8628 Highway 72 W. Madison, AL 35757
Shift Lead/Certified Trainer/Bartender 06/2014- 02/2016
Responsible for training all new servers/busser/host/to-go specialist/bartender in an on the floor and classroom setting. Assist guest with needs. Pre-emptive service. Multi-task with to go’s, guest, bar, and FOH needs. Run register and perform FOH checkouts. Assist in running a shift. Handle customer issues, inventory count, food cost, labor charts, etc..