Engineer Service

Leroy Jasper

**** ***** *** ****. *******, FL ***94 702-***-**** *********@**********.***

Summary

Certified Cisco Networking Professional with carrier level experience designing, building, and supporting metro area networks providing Voice, Video, and Data traffic. Expert level knowledge of Cisco router and switching hardware, network protocols, firewalls and quality of service.

Certifications

CCNA ID#CSCO10321951 - Validated thru, 07/2017

CCNP Routing & Switching ID# CSCO10287111 - Validated thru, 07/2017

Skills

Routers (Cisco Nexus 7000, 5000 and 2000 series, ASR9K, CRS, 7600, 7000, 4000, 3000, 2900, 2600, 2500, Terminal Servers: 2511, 2509).

Cisco Layer 3/Layer 2 Switches.

Cisco ASA/Pix Firewalls, Cisco IOS/XR Firewall feature set (IOS 12.X), Firewall Service Modules.

OC-12, OC-3, DS3, T-1, and ISDN PRI’s and BRI’s, Ethernet (Gigabit Ethernet10/100/1000/10000) FDDI.

Routing Protocol (BGP, NAT, OSPF, EIGRP, RIPv2, Frame Relay, P2P, MPLS).

Traffic manipulation via Route/Packet Filtering using Standard and Extended ACLs, Distribute-Lists, RBACLs, vPCs, vDC, Port Channeling, and Route Maps.

Implementation of HPNA, DSview, DHCP, DNS, FTP, TFTP, MRTG servers.

Punch Blocks, Structured Cabling, Tone Tracers, Repeaters, T-BERD, Modems, CSU/DSU’s, and Professional Modular Plug Crimper.

Win XP, Win7/8 4.0 Server 2K3/8, Exchange Server Enterprise 2K/2K3/8, Enterprise Active Directory Services, VMware (P2V and Virtual), MS Office Suites

Significant depth of expertise with SONET and DWDM/CWDM technology.

Subject Matter Expert in the design and implementation of Layer2/3 based backhaul (802.1q, port security, HSPR/VRRP, MPLS networking technologies).

Knowledge of Wireless technology, WLC, RF Design, RF Survey/Engineering and RF troubleshooting skills with experience in protocols and authentication mechanisms (802.1x, WPA/WPA2, PEAP, CAPWAP, LWAPP and Autonomous AP)

Supervise both staff and operations, able to express written and verbal concepts in an organized and concise manner, and complete tasks with minimal supervision.

Establish and maintain effective two-way communication with management and applicable external resources (TELECOM, and ISP vendors such as Time Warner AT&T Verizon and Sprint).

Proven ability to work effectively in a network operations environment in positions with an emphasis on dealing with complex and technical computer networking related work with a professional understanding of systems and global linkages, and all layers of the TCP/IP and OSI Model.

Experience

BRIGHTHOUSE NETWORKS, Tampa, FL 2010-2015

National Network Operations Engineer

Network Implementation Engineer assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Responsible for the logical and physical design, documentation, and configuration of data communication equipment and technological upgrades on Bright House Networks converged data infrastructure. work with upstream engineers to develop design solutions, perform scripting, configuration, testing, and troubleshooting tasks necessary to place new network infrastructure equipment in production, and coordinate change window cutovers with downstream site technicians to successfully execute equipment replacement and ASYNC/Ethernet migrations with minimal customer impact. The supported network is comprised of Cisco Carrier routing System (CRS) routers, Cisco, ASR-9000’s, Cisco 6500/4900 series multilayer switches, Firewall Service Modules, and Juniper M10’s/T-640’s in the infrastructure; with Cisco uBR10000 and Arris C4 CMTS’s running DOCSIS 2.0 and 3.0 to MTA’s on the edge.

Troubleshoot and isolate failed assemblies and other components of the Backbone Network.

Work closely with external vendor engineering groups for planning and troubleshooting.

Perform complex level upgrades/installation maintenances remotely or on-site within very specific Service Level Agreements.

Engineer MOPs (Maintenance Operation Procedures) to aid in the implementation of equipment and services during the established maintenance windows.

Mentor junior engineers on technical and process issues and handle technical escalations.

TEKSYSTEMS - Tampa. FL 2009-2010

NOC Systems Analyst – Moffitt Cancer Research Center

Built, configured, deployed, troubleshot and supported DELL Enterprise servers in a decentralized environment (Physical and VMware).

Coordinated with network engineering, business application, and database administration functions to ensure availability, reliability, and scalability of Windows systems to meet corporate objectives. Performed file system and database configuration and management.

Supported application development teams throughout project lifecycles.

Ensured that Windows-based workstations and servers comply with established policies, standards, licensing agreements, and configuration guidelines.

Defined, performed, and validated system backups and recovery procedures to ensure full data retrieval. Monitored and tested system performance. Provided statistics and reports.

Recommended and executed modifications to Windows systems in order to improve efficiency, reliability, and performance.

Conducted research on Windows-related hardware and software in support of procurement and system development efforts.

Reviewed and deployed new service packs, hot fixes, system updates, and vendor-supplied patches according to best practices.

Developed and maintained Windows training materials and systems documentation for educating end users and new IT staff.

JCH ENTERPRISES INC., N. Las Vegas, NV 1999-2008

Senior Network Administrator

Performed ongoing maintenance, enhancements, and implementation of all computers and networking aspects for multiple locations within a spoke-and-hub enterprise environment.

Performed the administration and support of RIM blackberry enterprise server. Added, moved, and changed LAN/WAN users within a mixed Windows2K/2k3 Server, Active Directory, ACL and GPO Management/Linux Fedora Environment.

Configured and maintained network printers, copiers and terminals (wyse60).

Designed and implemented corporate network core/edge which was comprised of Cisco ASA/PIX, 3800, 2800, 1800 series Routers, Cisco Layer 3/Layer 2 Switches.

Extensive experience with Cisco Unified Wireless networking to include; 802.11a, b, g & n, LWAPP, CAPWAP, WCS, WLC and APs.

Added, moved, and changed Nortel Option 11C/Meridian Mail System.

Structured cabling, Patch Wire Management (Jack and Cable Terminations).

Performed full and incremental system backups using Veritas Backup Exec, monitored network performance via MOM and SCOM, and end user support and application training.

HOUSEHOLD CREDIT SERVICES, Las Vegas, NV 1995-1999

Lead Associate Technical Support Representative

Maintained dialer strategies via Davox and Focus dialers system within an inbound/outbound call center environment.

Additional responsibilities included modifying call lists, running lead availability lists, running scripts to update files, administrating new campaigns, managing administration consoles, running productivity reports and tier 1 troubleshooting of agent desktop issues.

Education

University of Phoenix 2010-2013

Bachelor of Science Degree in Information Technology - Information Security

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