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Active Directory Technical Support

Location:
New York, NY, 11375
Posted:
April 17, 2016

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Resume:

Boris Zavlun

***-** **** *** 718-***-****

Forest Hills, NY 11375 acuear@r.postjobfree.com

PROFESSIONAL Accomplished, dedicated Certified Network Administrator & Technical Support

SUMMARY Specialist with 20+ years of experience in mixed platform environments (Windows, Novell, AS/400) and diverse organizations (Hapoalim Securities USA, Prada USA, Healthstreet Interactive, Office of Special Narcotics and American Bar Association). Extensive expertise in network and hardware/software installation, configuration, security, connectivity, optimization and migration.

Proficient at designing and administering enterprise-wide network solutions that improve operating stability, efficiency and profitability

Tenacious in identifying and resolving problems. Peak performer under intense pressure and tight deadlines

Consistently deliver IT deployment projects on-time, on-budget and with minimal disruption to critical business processes

Committed to responsive Helpdesk and user services, approaching all support issues with patience, flexibility, a sense of urgency and a soothing desk-side manner

TECHNICAL Hardware: Dell, IBM, HP, Xerox, Sharp,

SKILLS Switches, Routers, Smart UPS

Platforms: Windows 7/10/2003/2008/2012, Novell NetWare 4x, AS/400

Software: Active Directory, Lotus Notes, MS Exchange, MS Office 2013/365, Good Enterprise, Blackberry, EndPoint Security Systems (Symantec, GFI), Mimeswipper, ARCServe, Acronis, Norton Ghost, WSUS, VMware, Citrix client

PROFESSIONAL MCSE - Microsoft Certified System Engineer

CERTIFICATIONS MCTS - Microsoft Certified Technical Specialist - Exchange Server 2007

PROFESSIONAL Hapoalim Securities USA, Inc. New York, NY 10/2005 – Present

EXPERIENCE Sr. Network Administrator

Efficiently maintain a mixed environment of Windows 2003/2008/2012 and administer MS Exchange 2007/2010. Support and administer BT and Avaya phone system.

Install, upgrade and troubleshoot servers, PC’s and phone networks

Administer Active Directory and Exchange 2010, DNS, DHCP, GPOs by configure users, computers, and security environments. Trust relationships setup, dcpromo and decommission of DC

Work as part of a project team to design, develop, and build new offices and technical solutions. Build, design and deploy desktop operating system images

Implemented global backup and maintenance procedures for servers utilizing ARCServe 16.5 software

Oversee backup and disaster recovery systems

Utilize PowerShell and VB for automation processes by writing scripts for domain controllers and MS Exchange 2010

Integrated, configured and administered Blackberry and Good Enterprise messaging systems

Migrated JD Edwards accounting system from stand alone windows system to VMware ESXi virtual server platform

Implemented and administered Microsoft and vendor patch management systems

Administer and provide support for BT Turret trading floor phone and NICE recording systems

Setup and implement DLP (Data Loss Prevention) by utilizing Symantec and GFI Endpoint protection

Key Accomplishments:

Migrated platform from Windows 2003 to Windows 2012 native mode network and Active Directory

Set up, support and troubleshoot Windows 2012 domains and servers, Exchange 2007/2010, Juniper Firewall, Cisco switches and routers

Set up, support and troubleshot Disaster Recovery site and new offices in LA, Miami and Tampa

Environment: Windows 7/2003/2008/2012, MS Exchange2007/2010, Active Directory, GFI Enterprise, Blackberry, Mimiswipper, ARCServe, DOUBLETake, JDE Edwards, GFI and Symantec Endpoint Protection

Prada USA Corp., New York, NY 12/2000 – 10/2005

Network Administrator 4 years 10 months

Maintain a mixed environment of Windows 2000/NT4, Novell 4.11 and AS/4000 networks, and administer Lotus Notes R6.5.

Install, upgrade and troubleshoot networks

Install and support Compaq SAN solution system

Implement backup and maintenance procedures for servers

Global support for 500+ computers and users utilizing PCAnyware software

Optimize and performance tune network using SUS

Key Accomplishments:

Smoothly migrated platform from Windows NT 4.0 and Novell 4.11 to Windows 2000 native mode network and Active Directory

Set up, support and troubleshot an AS/400 network, including client access terminals and wireless client access points

Developed procedures for automatic updates, and installed an anti-virus protection system

Environment: Windows 2000/NT4, Novell 4.11, AS/400, Lotus Notes R6.5, Active Directory, SUS

Healthstreet Interactive, Inc, Hackensack, NJ 04/1999 – 12/2000

Network Administrator 1 year 9 months

Supported a Windows NT4.0 network with Lotus Notes R4.6, requiring remote access installation, configuration and troubleshooting.

Install and upgrade workstations/laptops, anti-virus software and automated procedures.

Create desktop profiles and images via Norton Ghost

Environment: Windows NT4.0, Lotus Notes R4.6, Norton Ghost, pcAnywhere

The Office of Special Narcotics, New York, NY 11/1998 – 04/1999

PC Specialist 6 months

Provided technical support in a Windows NT/95 and Novell 3.12 environment, and contributed to installation and integration projects.

Key Accomplishments:

Set up, supported and administered an MS Exchange 5.0 system.

Efficiently integrated and configured new servers, workstations and PC-related hardware/software.

Environment: Windows NT/95, Novell 3.12, MS Exchange

IMPATH, Inc, New York, NY 03/1997 – 11/1998

Network Administrator 1 year 9 months

Maintained Windows NT4.0, Novell 4.11/3.12 and LANtastic networks, and administered the corporate e-mail server/client system.

Implemented server backup and maintenance procedures and anti-virus software over the network.

Key Accomplishment:

Key contributor to the installation of new hardware/software during major office network expansion.

Environment: Windows NT4.0, Novell 4.11/3.12, LANtastic

American Bar Association, Tashkent, Uzbekistan 09/1996 – 01/1997

Computer and Communications Consultant 5 months

Provided comprehensive technical support for computer and telecommunication systems, and installed new software/hardware.

Uzbek National Railroad, Tashkent, Uzbekistan 09/1990 – 09/1996

Network Engineer 6 years

Supplied LAN/WAN installation, maintenance, upgrades, troubleshooting and end- user training and support.

EDUCATION Tashkent University of Information Technologies, Tashkent, Uzbekistan

M.S., Electrical Engineering, 1990



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