Forest Hills, NY 11375 firstname.lastname@example.org
PROFESSIONAL Accomplished, dedicated Certified Network Administrator & Technical Support
SUMMARY Specialist with 20+ years of experience in mixed platform environments (Windows, Novell, AS/400) and diverse organizations (Hapoalim Securities USA, Prada USA, Healthstreet Interactive, Office of Special Narcotics and American Bar Association). Extensive expertise in network and hardware/software installation, configuration, security, connectivity, optimization and migration.
Proficient at designing and administering enterprise-wide network solutions that improve operating stability, efficiency and profitability
Tenacious in identifying and resolving problems. Peak performer under intense pressure and tight deadlines
Consistently deliver IT deployment projects on-time, on-budget and with minimal disruption to critical business processes
Committed to responsive Helpdesk and user services, approaching all support issues with patience, flexibility, a sense of urgency and a soothing desk-side manner
TECHNICAL Hardware: Dell, IBM, HP, Xerox, Sharp,
SKILLS Switches, Routers, Smart UPS
Platforms: Windows 7/10/2003/2008/2012, Novell NetWare 4x, AS/400
Software: Active Directory, Lotus Notes, MS Exchange, MS Office 2013/365, Good Enterprise, Blackberry, EndPoint Security Systems (Symantec, GFI), Mimeswipper, ARCServe, Acronis, Norton Ghost, WSUS, VMware, Citrix client
PROFESSIONAL MCSE - Microsoft Certified System Engineer
CERTIFICATIONS MCTS - Microsoft Certified Technical Specialist - Exchange Server 2007
PROFESSIONAL Hapoalim Securities USA, Inc. New York, NY 10/2005 – Present
EXPERIENCE Sr. Network Administrator
Efficiently maintain a mixed environment of Windows 2003/2008/2012 and administer MS Exchange 2007/2010. Support and administer BT and Avaya phone system.
Install, upgrade and troubleshoot servers, PC’s and phone networks
Administer Active Directory and Exchange 2010, DNS, DHCP, GPOs by configure users, computers, and security environments. Trust relationships setup, dcpromo and decommission of DC
Work as part of a project team to design, develop, and build new offices and technical solutions. Build, design and deploy desktop operating system images
Implemented global backup and maintenance procedures for servers utilizing ARCServe 16.5 software
Oversee backup and disaster recovery systems
Utilize PowerShell and VB for automation processes by writing scripts for domain controllers and MS Exchange 2010
Integrated, configured and administered Blackberry and Good Enterprise messaging systems
Migrated JD Edwards accounting system from stand alone windows system to VMware ESXi virtual server platform
Implemented and administered Microsoft and vendor patch management systems
Administer and provide support for BT Turret trading floor phone and NICE recording systems
Setup and implement DLP (Data Loss Prevention) by utilizing Symantec and GFI Endpoint protection
Migrated platform from Windows 2003 to Windows 2012 native mode network and Active Directory
Set up, support and troubleshoot Windows 2012 domains and servers, Exchange 2007/2010, Juniper Firewall, Cisco switches and routers
Set up, support and troubleshot Disaster Recovery site and new offices in LA, Miami and Tampa
Environment: Windows 7/2003/2008/2012, MS Exchange2007/2010, Active Directory, GFI Enterprise, Blackberry, Mimiswipper, ARCServe, DOUBLETake, JDE Edwards, GFI and Symantec Endpoint Protection
Prada USA Corp., New York, NY 12/2000 – 10/2005
Network Administrator 4 years 10 months
Maintain a mixed environment of Windows 2000/NT4, Novell 4.11 and AS/4000 networks, and administer Lotus Notes R6.5.
Install, upgrade and troubleshoot networks
Install and support Compaq SAN solution system
Implement backup and maintenance procedures for servers
Global support for 500+ computers and users utilizing PCAnyware software
Optimize and performance tune network using SUS
Smoothly migrated platform from Windows NT 4.0 and Novell 4.11 to Windows 2000 native mode network and Active Directory
Set up, support and troubleshot an AS/400 network, including client access terminals and wireless client access points
Developed procedures for automatic updates, and installed an anti-virus protection system
Environment: Windows 2000/NT4, Novell 4.11, AS/400, Lotus Notes R6.5, Active Directory, SUS
Healthstreet Interactive, Inc, Hackensack, NJ 04/1999 – 12/2000
Network Administrator 1 year 9 months
Supported a Windows NT4.0 network with Lotus Notes R4.6, requiring remote access installation, configuration and troubleshooting.
Install and upgrade workstations/laptops, anti-virus software and automated procedures.
Create desktop profiles and images via Norton Ghost
Environment: Windows NT4.0, Lotus Notes R4.6, Norton Ghost, pcAnywhere
The Office of Special Narcotics, New York, NY 11/1998 – 04/1999
PC Specialist 6 months
Provided technical support in a Windows NT/95 and Novell 3.12 environment, and contributed to installation and integration projects.
Set up, supported and administered an MS Exchange 5.0 system.
Efficiently integrated and configured new servers, workstations and PC-related hardware/software.
Environment: Windows NT/95, Novell 3.12, MS Exchange
IMPATH, Inc, New York, NY 03/1997 – 11/1998
Network Administrator 1 year 9 months
Maintained Windows NT4.0, Novell 4.11/3.12 and LANtastic networks, and administered the corporate e-mail server/client system.
Implemented server backup and maintenance procedures and anti-virus software over the network.
Key contributor to the installation of new hardware/software during major office network expansion.
Environment: Windows NT4.0, Novell 4.11/3.12, LANtastic
American Bar Association, Tashkent, Uzbekistan 09/1996 – 01/1997
Computer and Communications Consultant 5 months
Provided comprehensive technical support for computer and telecommunication systems, and installed new software/hardware.
Uzbek National Railroad, Tashkent, Uzbekistan 09/1990 – 09/1996
Network Engineer 6 years
Supplied LAN/WAN installation, maintenance, upgrades, troubleshooting and end- user training and support.
EDUCATION Tashkent University of Information Technologies, Tashkent, Uzbekistan
M.S., Electrical Engineering, 1990