Customer Service Machine Operator

Aghogho L Udu

Summary

Reliable, dependable and hard-working Ice Cream Maker Team Member with over 8 months of hands-on experience in a multi-unit facility Ice Cream making in Nestle, as Aerotek temporary staff. Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing.

Talented Machine Operator with solid work history and proven ability to perform well in a team and individually. Skills

Computer literate

Math and problem solving skills

Team player

Production line experience

Strong work ethic

Flexible work schedule

Solid independent worker

Utilizing scanner systems

Good at following instructions

Troubleshooting

Lifting up to 75 lbs

Good verbal/written communication skills

Accomplishments

Machine Troubleshooting

Performed effective troubleshooting of picker, cartoner and case-packer quickly to avoid long downtime. Experience

Temporary Crew Member

August 2015 to Current

Aerotek Inc. (Nestle) Laurel, MD

Responsible for promoting safe and clean working environment. Air-blowing, cleaning, pre-flight and operating Schubert Picker. Air-blowing, scrapping of built-up glue on rollers, pre-fight and operating Schubert Cartoner. Air-blowing, scrapping of built-up glue, pre-flight and operating Schubert Case Packer. Imputing of best by dates into Videojet printer

Coding

Resetting of X-ray/Scanner

Loading of Cookies into dispensers

Wetting, foaming, brushing, rinsing and sanitizing of production floor Takes part in PM

Solely set-up Picker, Cartoner, X-ray, Scanner, Videojet printer, Case Packer when most Nestle Staff were on vacation.

Assisted in implementation of operations and maintenance Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance. Worked overtime, including weekends, to respond to arising needs Security Officer

May 2013 to August 2016

American Security Programs Inc Mclean, VA

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Responded quickly to medical emergencies, bomb threats and fire alarms. Answered alarms and investigated disturbances.

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of 7937 Johnson Avenue Apt 1313, Glenarden MD 20706

Home: Phone Number - Cell: 240-***-**** - ***.********@*****.*** doors, windows and gates.

Issued security badges and visitor passes to all guests. Inspected parking lot to verify that vehicles were properly parked and displayed parking permits. Customer service duties

Principal Enginneer/Deputy Head of Department

April 2003 to May 2013

Delta State Local Government Service Commission Asaba, Delta/Nigeria Performed weekly maintenance assessments.

Kept Head of Dept informed of job progress and material requirements Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.

Achieved revenue objective by implementing cost-cutting measures. Led a team of 60 that took care of facility equipment, grounds, roads. Inspection of building projects.

Training of junior staff and rose to the position of Deputy head of department in 5 years. Production Crew Member

January 2002 to April 2003

Warri Bottling Company Warri, Delta/Nigeria

Adjusted machine feed and speed if machine malfunctioned. Helped achieve company goals by supporting production workers. Maintained proper stock levels on a line.

Used grease gun to lubricate machines

Siting of empty bottles for foreign objects

Operated filler

Started up and shut down processing equipment.

Production Associate

July 2001 to January 2002

Delta Steel Company Owvian/Aladja, Delta/Nigeria Consistently adhere to all applicable regulations, policies and procedures for health, safety and environmental compliance.

Set up and operate production equipment in accordance with current good manufacturing practices and SOPs. Set up and verify the functionality of safety equipment. Inspect equipment and systems to identify issues and report problems to repair technicians. Education and Training

Bachelor of Science : Mechanical Enginneering, 2001 Ambrose Alli University Ekpoma, Edo/Nigeria

High School Diploma : Sciences, 1993

Baptist High School Orerokpe, Delta State, Nigeria Select... : Elementary, 1987

Adane-Okpe Model Primary School Orerokpe, Delta State, Nigeria

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