Connie L. Crum

***** ****** **** ** 727-***-****

Hudson, Florida 34667 acue9k@r.postjobfree.com

PROFESSIONAL PROFILE

RN / BSN Healthcare informaticist/consultant with 25+ years experience in both technology and clinical settings. Well-versed in computerized clinical applications for a healthcare facility. Proven ability in outcomes based initiatives. Strong clinical, analytical, programming and database administration skills. Results-oriented individual with highly developed skills in problem solving and decision making.

TECHNOLOGIES

PatientKeeper CPOE Certified

PatientKeeper Charge Capture

Epic Orders Certified

MS Excel

MS Visio

MS Project

Picis OR Management

OB Tracevue

EndoTool

Meditech magic and client server

Siemens Invision

PROFESSIONAL EXPERIENCE

PatientKeeper Charge Capture Implementation May 2015 – December 2015

Hospital Corporation of America- Nashville

Team Lead – Implementation Coordinator

Configured Patient Keeper Charge Capture for Physician Offices

Conducted onsite elbow to elbow Physician / Billers training on inpatient ICD 10 and CPT charge entry and PQRS Measures

Conducted onsite training for hospital analyst to maintain and troubleshoot the application

PatientKeeper CPOE Implementation July 2012 – November 2014

Health Management Associates, Naples, Fl

Senior Clinical Workflow Consultant

Configured Patient Keeper CPOE orders and order sets according to workflow design of the hospital departments.

Clinical Workflow Analyst

Analyzing and troubleshooting Patient Keeper at the user, application and database level.

Identified product configuration issues and concerns as to aspects of customer requirements.

Tracked and updated project status using appropriate software tools.

Testing build and application upgrade

Developed educational material for staff

Trained Staff and Physicians

Trained on site analyst to build, maintain and troubleshoot the application

Built over 3000 physician order sets

Built over 4000 Nursing Orders

Implementation and Go live support for 14 hospitals

Implementation of Admission / Discharge medication reconciliation

Assessed hospital needs to meet meaningful use numbers

Tampa General Hospital 2005 - 2012

Tampa, Fl

IS Clinical Analyst III Epic Orders Certified

Designed, built, tested, training, and support of assigned applications.

Facilitating issue resolution, providing alternative solutions to problems, and proactively enhancing application design and implementation.

Explored the capabilities of a given application or set of applications through the expert use of appropriate technology and available functionality and to improve operating efficiencies.

Siemens OAS Gold

Endotool - Lead Analyst for Implementation

Picis – Built user security for implementation

Business Objects Security for Picis reporting

OB Tracevu- Lead Analyst Clinic Implementation

Developed Training materials and trained Pharmacist on Pharmacotherapy charting

Built orders and Order sets (Over 300 in Epic)

Trained Physicians on order entry and documentation in Epic.

Physician Support post go-live

Provided Epic application support to users.

Workflow Analysis.

Conducted Epic presentations to department staff.

Investigate and resolved application issues in a timely manner.

At the elbow support for physician CPOE

End user support for ambulatory Go Live

Experience and knowledge in integration testing

Development of test plans, designing test cases, test execution for unit and integrated testing

Build Experience

Experience building/modifying Orders

Experience building/modifying Order sets

Experience building/modifying Patient lists

Experience building/modifying Smart Text

Experience building/modifying Smart lists

Experience building/modifying Smart Phrases

Experience building/modifying User Preference lists

HCA Oak Hill Hospital 01/2005- 8/2006

Brooksville, FL

01/2005- 8/2006

Meditech Systems Administrator

Supported Meditech in evenings while working at Tampa General all day

System security added new users

NPR Report Writing for Departments

Meditech Modules supported NUR,RAD,LAB,MRI, ABS, CWS, ADM, OR,OE, PHA, NMI, PCI, NPR Genus MD

HCA Oak Hill Hospital 01/2005- 8/2006

Brooksville, FL

1999-2005

Physician Support Coordinator/Clinical Analyst for Meditech

Meditech Modules supported NUR,RAD,LAB,MRI, ABS, CWS, ADM, OR,OE, PHA, NMI, PCI, NPR Genus MD

Built orders and Order Sets for Genus MD

Build Nursing Documentation

Trained New Users

Physician Liaison

Developed training materials for physicians and staff

One on one physician and office staff education

Installed and maintained equipment in physician offices

1991-1999 Oak Hill Ambulatory Surgery and Endoscopy Center Florida

Staff Nurse - Registered Nurse- Perioperative, Pre-op area, Endoscopy, PACU, and Pain Management.

1985-1986 Brooksville Regional Hospital, Brooksville, Florida

Registered - Nurse Labor and Delivery, Post Partum, and newborn nursery.

1981- 1985 HCA/Columbia Bayonet Point Hospital Hudson, Florida

Registered Nurse- Operating Room, Ophthalmic, GYN, Laser Surgery and Endoscopy.

1977-1978 Women’s Hospital, Tampa, Florida

Registered Nurse- Surgical Recovery and Postpartum Recovery

1973-1977 HCA/Columbia Community Hospital New Port Richey, Florida

Registered Nurse-Operating Room and Recovery Room

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