Manager, Transportation Manager, Safety Manager
Resume:
MICHAEL B. YOUNG
Porter, TX 77365
Cell: 281-***-**** Email: ***********@*****.***
QUALIFICATIONS
I have over ten years of expanding responsibilities working for Fortune 500 companies in general management and operations management. In my tenure, I have developed my skills by leading small and large businesses with a “dive right in” approach to exceed internal and external customer expectations. Developed team members by supporting and encouraging them to achieve greater accomplishments by providing goals and feedback based on their abilities. Responsible for budgeting, forecasting and creating proformas for large and complex business operations. Additionally, I’ve been recognized by superiors as providing an ad-hoc analysis to further relationships. I was able to improve our market positions and profitability by listening to the voice of the customer and provided services that exceeded the market standards. Trained and developed all employees on OSHA, DOT and state regulatory meetings on a minimum of a monthly basis.
PROFESSIONAL EXPERIENCE
Progressive Waste 2013 – 2015
District Manager – Kountze, Texas 2014 – 2015
Revenue for facilities exceeded $6 million-consisted of 1 hauling division, 1 landfill, 20 employees and 2 managers.
Promoted to DM position from the accomplishments of 6 months at the Houston facility.
Exceeded revenue budget by 12% without increasing operating footprint. Pricing strategy implemented to reflect current market conditions.
Customer Service Representatives commission increased 100% Year over Year.
Obtained my Class A MSW License in 2015.
Operations Supervisor – Houston, Texas 2013 – 2014
Revenue for facility exceeded $8 million- consisted of 1 hauling division and 20 employees.
Rerouted 15 commercial routes with the aid of RouteSmart and statistic reports to achieve goal of under 60 hours per driver. Reroute increased profit margins by 5% and resulted in 0 violations.
Identified areas of concern (overweight, unsafe, low density customers) and worked with Sales Manager to resolve. Accomplished 200 solutions in 3 months.
Diverted 15% of waste volume to the local recycle facility for material to be processed.
Waste Connections – Humble, Texas 2011 -- 2013
Operations Supervisor
Revenue for facilities in the greater Houston area exceeded $50 million-consisted of 1 hauling division, 1 transfer station and over 50 employees.
Selected to represent the Bayou Division at the Sturgis Bike Rally for Leadership Training.
Implemented a “Risky Stop” program that encouraged employees to report unsafe behaviors. This program reduced our incident by 10% removing the district from the Target District.
Obtain my Smith System Train the Driver Defensive Driver Certificate and certified all the employees that drove company vehicles.
Modified transfer station permit to allow for recycling to take place on the floor. Coordinated with TCEQ to adopt modifications.
Republic Services – Indiana 2005 – 2011
Business Unit Operations Manager – Pimento, Indiana 2009 – 2011
Revenue for Business Unit exceeded $50 million- consisted of 7 hauling facilities, over 100 employees and 5 direct supervisors.
Promoted 6 times based on my ability to consistently improve relationships internally and externally.
EBITDA consistently around 25% as an overall business unit.
Secured multiple contracts with municipalities’ and federal government facilities.
Developed rate adjustment specifics to each customer based on service levels and current pricing to obtain a 10% increase.
Exceeded 99% service standard on over 1 million services quarterly (residential, commercial and industrial).
Zero violations from Federal DOT audit.
Operations Manager – Bloomington, Indiana 2007 – 2009
Revenue exceeded $20 million-consisted of 4 hauling divisions, 4 transfer stations, over 50 employees and 2 supervisors.
Relocated 30% of the workforce to improve efficiency and support. Increasing EBITDA by 5% for total business unit.
Mothballed 2 transfer stations as a result of relocation and improved surrounding infrastructure.
Zero 60 Hour Violations.
Reported as needed to state agencies on tonnage delivered by each county to the appropriate facilities.
Operations Manager – Washington, Indiana 2006 – 2007
Revenue exceeded $6 million-consisted of 3 hauling divisions, 3 transfer stations and over 30 employees.
Promoted to Operations Manager 3 months after graduation.
1st division to convert all routes to frontload trucks and exceed EBITDA by 30%.
Recognized by Region President as providing detailed report and analysis on crash report and on-job training inspections.
Led OSHA and DOT programs to ensure all employees were properly trained.
Operations Intern – Bloomington, Indiana 2005 – 2006
Performed cost analysis on each residential and commercial route. Ensured proper service in regards to time and paying customers.
Worked directly with General Manager to evaluate and sell part of routes that were below company profit standards.
Worked directly with General Manager on forecasting and budgeting to understand the intricacies of the business as a whole.
Created Daily, Weekly, Monthly operation plans that detailed the duties of drivers, dispatchers and supervisors.
EDUCATION
Indiana University -- Bloomington, Indiana 2002 -- 2006
Bachelor of Science in Public Affairs
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