Denni Martinez Florentino
Houston, TX *****
email@example.com - 347-***-****
Seeking to obtain a position as Administrative Support in a business that will allow me to use my skills
and learn new ones with room for growth.
Authorized to work in the US for any employer
PrimeCare Medical Group - Houston, TX
I am in charge of Physicals. patient insurance breakdown and co-pay collections. scheduling patient for
Since I started at Primecare Medical I received my certificate for AMA fro HCC. and I am looking forward to
expand my knowledge and experience in all areas of the medical field.
Insurance verification thru, Insta-med, Availity, and web site verifications. I also have learned eClinicalWorks
we use an Emr system. I also do collections and payment plans for patients with out standing balances. process
credit card payment thru Converge and Carecredit.
Patient Account Representative
New York Presbyterian Children Hospital - July 2013 to July 2014
Register all patients coming through the Emergency Room, Verify and update all patients' demographics and
Administrative Assistant/Dental Assistant
Dr. Irvind Khurana DDS - February 2012 to July 2013
Assisted Dr. Irvind Khurana with procedures and confirmed all appointments and posted all incoming
Empire State Dental Grp - February 1991 to February 2010
In charge of all A/P and A/R
Payment arrangements and all payment processing
Employee time Scheduling. Set up Recall, Collection letters & Follow ups.
Verification /Arranging Employee Insurance Benefits, referrals, co-payments and updated all
Setting appointments and verifying all appointments.
Training all new staff members & HIPPA / OSHA Regulation Training
Administrative Medical Assistant
Proficient in Insurance verification and processing.
Strong interpersonal skills with patients and staff, work well under stress.
Accustom to heavy multiple phone lines volume and Bi-lingual.
Experience setting-up payment arrangements and dealing with all forms of Payments, Personal Checks, and
all Credit cards.
Computer Skills: Word, Eaglesoft, Dentrix, Dexis, EzDental, MOS navigation, Eagle Gold, Eclypsys, HDX,
eClinicalWorks. Insta-med, Availity, Merck.
EMR experience familiar with CDT, CPT and IDC codes.
Web Researcher and comfortable with browsing computer systems