Denni Martinez Florentino
Houston, TX *****
acudzu@r.postjobfree.com - 347-***-****
Seeking to obtain a position as Administrative Support in a business that will allow me to use my skills
and learn new ones with room for growth.
Authorized to work in the US for any employer
WORK EXPERIENCE
Biller/Collector
PrimeCare Medical Group - Houston, TX
Responsibilities
I am in charge of Physicals. patient insurance breakdown and co-pay collections. scheduling patient for
Ancillary appointments.
Accomplishments
Since I started at Primecare Medical I received my certificate for AMA fro HCC. and I am looking forward to
expand my knowledge and experience in all areas of the medical field.
Skills Used
Insurance verification thru, Insta-med, Availity, and web site verifications. I also have learned eClinicalWorks
we use an Emr system. I also do collections and payment plans for patients with out standing balances. process
credit card payment thru Converge and Carecredit.
Patient Account Representative
New York Presbyterian Children Hospital - July 2013 to July 2014
Register all patients coming through the Emergency Room, Verify and update all patients' demographics and
insurance information.
Administrative Assistant/Dental Assistant
Dr. Irvind Khurana DDS - February 2012 to July 2013
Assisted Dr. Irvind Khurana with procedures and confirmed all appointments and posted all incoming
Payments.
Business Manager
Empire State Dental Grp - February 1991 to February 2010
In charge of all A/P and A/R
Payment arrangements and all payment processing
Employee time Scheduling. Set up Recall, Collection letters & Follow ups.
Verification /Arranging Employee Insurance Benefits, referrals, co-payments and updated all
demographic information.
Setting appointments and verifying all appointments.
Training all new staff members & HIPPA / OSHA Regulation Training
CERTIFICATIONS
Administrative Medical Assistant
ADDITIONAL INFORMATION
SKILLS:
Proficient in Insurance verification and processing.
Strong interpersonal skills with patients and staff, work well under stress.
Accustom to heavy multiple phone lines volume and Bi-lingual.
Experience setting-up payment arrangements and dealing with all forms of Payments, Personal Checks, and
all Credit cards.
Computer Skills: Word, Eaglesoft, Dentrix, Dexis, EzDental, MOS navigation, Eagle Gold, Eclypsys, HDX,
eClinicalWorks. Insta-med, Availity, Merck.
EMR experience familiar with CDT, CPT and IDC codes.
Web Researcher and comfortable with browsing computer systems