Customer Service Quality Control

**** ******** *****, *******, ** ***** 817-***-**** acudve@r.postjobfree.com

Matthew Dewbre

Objective

To find a career in the healthcare industry. I am very skilled in the areas of phlebotomy and chemistry. Exceptional communicator, detail oriented, leader, and customer service.

Highlights

Phlebotomy FDA and cGMP guidelines

Silicone polymer chemistry Writing MSDS

Class B CDL Blood Banking

Supervising

Experience

08/2008 - present

Carter BloodCare

Bedford, TX

Phlebotomy Supervisor

Supervise staff and ensure that they are following SOP guidelines in accordance with FDA and cGMP guidelines.

Provide a safe environment for the worker, donor, and ultimately a safe product.

Mentor and develop staff.

Ensure that donor confidentiality is held in accordance with Hipaa regulations.

Convey an atmosphere where customer service is of the utmost importance.

Review donor records and other forms for errors and proper documentation.

07/2001 - 03/2008

GT Products

Grapevine, TX

Sr. Quality Control Chemist

In charge of quality control for raw materials and finished products.

Developed and improved upon existing products in the area of silicone polymers.

Managed the lab making sure that inventory was kept in stock.

Wrote MSDS and kept the MSDS file cabinet up to date.

1996-2000

Tarleton State University

Stephenville, TX

Bachelor's of Science, Biology

3.24 GPA out of 4.00

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