LENA CARTHAN

*** *** ***** ****, *********, FL. *2506

H: 850-***-**** C: 850-***-**** acudv6@r.postjobfree.com

PROFESSIONAL SUMMARY

Friendly Sales Associate adept at working in diverse retail and customer service environments. I have years of experience in customer service. I am able to research and solve customer issues. I have strong communication and interpersonal skills. I am able to work as a team and independent. Proven ability to prioritize and handle multiple tasks in a challenging environment.

SKILLS

WORK HISTORY

THE HOME DEPOT

Pro Account Sales Pensacola, Fl. October 2000-April 2016

Maintained up to date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance while providing excellent customer service.

Answered an average number of calls per day by addressing customer inquiries, solving problems and providing new product information.

Communicated with vendors regarding back order availability, future inventory and special orders.

Provided an elevated customer experience to generate a loyal clientele.

Served as the main liaison between customers, management and sales team.

EDUCATION

ASSOCIATE OF SCIENCE DEGREE Network System Administration

ITT Technical Institute

Pensacola, Fl. 2015

Network System Administration