Network/Systems Engineer/Administrator

Luiz Felipe Breyer Palhano de Jesus

Springfield VA, 22150 571-***-**** ***********@****.***

Career Summary

As a Network Engineer I have worked on projects of various scopes and sizes. Working with an up and coming IT consulting company has allowed me to gain experience in everything from IT helpdesk to working on major government contracts, all while nurturing crucial business communications skills.

Leveraging existing company resources I streamlined internal helpdesk operations through a combination of process improvement, greater utilization of existing technologies, and user education. I have also managed and trained new internal IT employees.

I have experience planning, deploying, and maintaining almost all Microsoft technologies, ranging from Windows desktops to Microsoft Systems Center, as well as maintaining internal IT resources such as Active Directory, Exchange Server, and Hyper-V manager. This experience extends to the end-user side of the Microsoft technology stack as well, including Microsoft Office (Word, Outlook, Excel, PowerPoint, Visio, etc.), Remote Desktop, and other virtualization technologies.

I also have experience with proposal writing (mostly technical). As a committed team player (and leader) I worked with both the Business Development (BD) and Proposal teams (and, when needed, the client as well) to respond to government RFPs. I did so by analyzing specific business needs and project requirements for the RFP. Any solution I created in response to an RFP included ways to minimize risk, solution planning, solution implementation, and solution costing. A primary example of this experience is architecting and pricing cloud environments (mostly AWS) of all sizes for enterprises, from just two small instances to complex worldwide infrastructure requiring hundreds of instances across multiple availability zones.

My unique technical background, along with my ability to understand the needs of both BD and IT, makes me an asset to any project or organization.

Education

B.S GEORGE MASON UNIVERSITY 2015

Major: Applied Information Technology

Concentration: Networking and Telecommunications

Cum Laude

A.S NORTHERN VIRGINIA COMMUNITY COLLEGE 2013

Major: Applied Information Technology

Magna Cum Laude

Skills & Abilities

Content Management Systems (SharePoint, etc.)

Helpdesk process creation and helpdesk management

Client image creation and streamlining

Planning for patching/upgrades

Windows Server

Active directory

Virtualization (Hyper-V)

Server hardware maintenance

Client and server troubleshooting

Network management and troubleshooting

Architect, create, and manage server infrastructure

Proposal writing experience (technical and non-technical)

Pricing (cloud [AWS] and infrastructure)

Some Linux & OSX experience

Native Portuguese (Brazilian) speaker

Experience

NETWORK ENGINEER METROSTAR SYSTEMS AUGUST 2012 – JUNE 2013

Deploy and maintain all MSS client computers (Windows 7, Windows 8, and OS X)

Create deployment plan for patches/upgrades

Plan and execute/manage Windows 7 to 8 migration

Create and manage MSS virtualized environments (Microsoft Hyper-V and AWS)

Create guides, presentations, and other materials to help new employees acclimate to new systems

Troubleshoot various client and server issues (helpdesk; both hardware and software)

Server room upgrades and maintenance (cabling, installing network hardware, etc.)

Train and indirectly manage new helpdesk technicians

Create internal SharePoint sites to streamline IT project and Helpdesk management

Maintain various internal SharePoint Sites (IT inventory, IT projects, IT helpdesk, etc.)

Consolidate and streamline workstation images for faster deployment and greater automation

Integrate existing services and devices (WordPress and OS X workstations) into AD in order to facilitate management, decrease user frustration with multiple logins, and increase security

Upgrade existing wireless network to WPA2-Enterprise authentication (including setup of ancillary RADIUS and NPS servers)

Setup, manage, and maintain Microsoft Systems Center Configuration Manager 2012 SP1 (including ancillary services such as Exchange server, SQL server, WSUS server, and Microsoft Forefront)

Setup Lync 2013 server

Proposal writing review – pink, red, and gold teams

Both technical and non-technical proposal writing (Federal government RFPs)

Proposal pricing – specifically cloud infrastructure (AWS) hosting costs (including assumption lists)

Create initial cloud architecture based on RFP Representative Task Orders (RTOs) to create accurate pricing (while leveraging all available pricing structures to create lowest price)

NETWORK ENGINEER INTERN METROSTAR SYSTEMS JULY 2011 – AUGUST 2012

Similar responsibilities as Network Engineer, simply expanded during transition from internship

Certifications

Security+, CompTIA 1/8/13 (expired – 1/8/16)

CISSP (Training only)

Contact this candidate