Human Resources Manager
Resume:
Sherita R. Middlebrooks
**** ****** **** *******, ** 30318
************@*****.***
Objective To obtain a challenging that will utilize my administrative skills, sales background and human resources experience to positively impact the growth of an organization.
Professional Summary: Human Resources Manager with a strong record of innovative achievements in the area of employee relations, career development and legal compliance. Solid background and experience in benefits, wage administration, and personnel policies. Proven abilities in creatively identifying methods for improving staff productivity and company organizational dynamics.
Skills: MS Office, Word, Excel & Power Point
Database Knowledge: ADP Pay Expert and EZ Labor, Pay Chex, People Soft & QuickBooks
Affiliations: Society for Human Resources Management (SHRM)
Education: Howard University Bachelor of Business and Public Administration - Marketing
Professional Experience
Yes Video
Human Resources Manager 2014 - 2015
Provides the full spectrum of HR support and administrative day to day operations of the video facility.
Conducts new hire orientations to familiarize employees with company policies and procedures.
Identifies high quality candidates to ensure an efficient workforce and achieve business goals.
Manages succession planning and developmental programs to build and retain top production talent.
Orchestrates presentations to staff seeking clarification regarding payroll, disability and terminations.
Maintains employee files and compensation record keeping exercising a high level of confidentiality.
Oversee annual renewal process and increased benefit enrollment percentage by 25%.
Built strong partnership with managers and executive staff to collaborate sales volume across two sites.
InterContinental Hotel Group – Holiday Inn
Human Resources Manager 2011 - 2013
Identifies, recruits and interviews potential candidates recommended for all open hotel positions.
Reviews incoming resumes utilizing traditional resources and online Taleo applicant tracking system.
Manages the drug screening, background/reference checks and final offer negotiation components.
Administers training in area of ADA, Drug Awareness, Sexual Harassment and Labor Relations.
Facilitates monthly wellness and safety training and ensures programs are actively implemented.
Oversee the maintenance of personnel files and administration of payroll information in ADP system.
Monitors disability/ insurance invoices, FMLA tracking, 401K and benefit enrollment process.
Investigates DOL appeals and any workplace issues that could be a potential liability to the company.
Coach department heads on progressive discipline, the merit process, and career incentive programs.
Institutes performance tool that rewards desired service, resulting in 30% increase in guest satisfaction.
Administer employee satisfaction survey and assist the General Manager with developing action plans.
CDC – Center for Disease Control
Program Manager II / Human Resources Specialist (contract assignment) 2011
Provides administrative support to personnel operations staff and assist in development of program objectives.
Reviews documents and multiple contracts to ensure compliance with Federal procedures and regulations.
Audits quantitative computer report for accuracy of employee job classifications and organizational component.
Performs a variety of cross functional tasks and responsible for providing services to a diverse customer base.
Assist clients to identify and resolve complex problems, contractual issues, and implement new programs.
Brighton Gardens of Vinings – Sunrise Senior Living
Human Resources Coordinator 2008 - 2010
Formulates and administers HR generalist services for team members at the assisted living community.
Manages daily operations of the payroll, in addition to researching and resolving all staff inquiries.
Audits attendance reports and processes labor hour adjustments into Kronos timekeeping database.
Monitors team members status changes, transfers and terminations in Enterprise HRIS system.
Coordinates recruitment events, pre-employment screenings and new hire orientation.
Supervises staff’ performance and its implementation to insure fair and adequate promotions.
Executes in house training program for team members to provide an enhanced quality care to residents.
Arranges participation at health courses off site which contributed to reduction in employee attrition.
Serves on Advisory Board to improve productivity and ensure completion of state required modules.
Bronner Brothers - Hair and Skin Care Manufacturing Company
Human Resources Manager 2006 - 2008
Posts job listings on the internet or contacts local employment agencies to meet company’s demands.
Implementation of bi weekly ADP payroll process to include new hires and current staff changes.
Maintains personnel documents regarding FMLA, Worker’s Compensation and unemployment claims.
Responsible for compliance regulations including OSHA logs and accidental injury claims.
Initiates computerized compilation and tracking of EEOC/Affirmative Action reports.
Analyze workforce planning using benchmark data including headcount and salary ad hoc reports.
Facilitates negotiations with clients regarding alternative banking, disability and healthcare programs.
Negotiates contracts and payment terms with account representative at staffing agencies.
Implements a reduction in medical benefit costs by re-instituting an aggressive billing review plan.
Revised company handbook, suggested organizational improvements and implemented new policies.
Complies statistical data and performs internal accounting audits requested by the Controller.
Mediate investigations and provides guidance for management regarding resolutions.
Home Depot - Home Improvement Retail Store $45M annual sales volume
Human Resources Manager 2002 - 2006
Coordinates all hiring and personnel activities to meet the continuing needs of 200 associates.
Establishes placement efforts with community agencies though ad campaigns and job fairs.
Executes in-house training for associates and coordinated off site training programs for management.
Administers benefits info including healthcare, life insurance, stock option plans and 401K.
Initiate and conducts exit interviews to inform terminating employees of COBRA provisions.
Processes unemployment claims and represented company at Department of Labor protest hearings.
Primary contact for third party outsourcing firm to resolve workers compensation claims.
Conducts associate investigations and partnered with corporate utilizing dispute resolution process.
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