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Customer Service Manager

Location:
Daly City, CA
Posted:
April 17, 2016

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Resume:

Weerin Oovijit

650-***-****

*** ***** ****** #*

South San Francisco, CA 94080

Objective

Customer service position helping SFO travelers with information needs, or a senior waitress/manager role leveraging my extensive hospitality experience

Education

MBA 1998 LINCOLN UNIVERSITY

BA ENGLISH 1995 RIVERSIDE UNIVERSITY

Skills & Abilities

MANAGEMENT

Excellent customer care, specializing in online ordering and catering

Works well under pressure and tight deadlines

Highly responsible and reliable (no accidents, never late)

SALES

Knowledgeable in restaurant menus and service items; able to memorize menus quickly (catering and dining room)

Capable of handling large, complex orders and managing successful order delivery

COMMUNICATION

Experience with large parties and catering events for social, religious temple and corporate/company functions

Experience

WAITRESS/MANAGER THAY SATAY 06/2008-03/2016

Managed all aspects of high volume restaurant business, including dine-in customer service, online order management and various catering events

WAITRESS LEMONGRASS 02/2007-05/2008

Specialized in providing excellent dine-in customer service

WAITRESS THAI CLASIC 04/2004-01/2007

Dine-in customer service and delivery



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