Barbara Tippins
** – ** **th Apartment *D Astoria, NY 11106
acud7a@r.postjobfree.com
Summary of Qualifications
Extensive years of experience providing quality customer service and administrative support for large government agency
Strong communication, organizational, interpersonal and time management skills
Able to work independently and as a member of a team
Working knowledge of Microsoft word and internet navigation
Professional Experience
United States Postal Service Brooklyn, NY
Sales and Services Distribution Associate 06/07 – 06/15
Provided quality customer support to over 500 customers daily with all aspects of postal service
Collected and processed payments in form of cash, credit and debit card of over $70,000 including domestic and international money orders and ensured daily sales align with revenue report
Communicated with customers over phone to provide information regarding postal service and package information for pick-up purposes
Sold stamps, stamped paper, and other retail products using a computerized system
Replenished and ensured postal supplies available for processing mail and packages
Ensured equipment and machines in service including stamp-vending machines and postage meters to aide in mailing processing and operations
Supported with sales and revenue generated services including postal box rental and reference checks
Processed and tracked undelivered mail and packages and filed parcel for tracking purpose
Adhered to policies and procedures outline by company to ensure safety of materials transported
Developed and maintained streamline package system to ensure timely package pick-up in a timely manner
Education
General Equivalency Diploma, Plaza Institute, Forest Hills, NY