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Customer Service Sales

New York, NY
April 17, 2016

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Barbara Tippins

**** **th Apartment *D Astoria, NY 11106


Summary of Qualifications

Extensive years of experience providing quality customer service and administrative support for large government agency

Strong communication, organizational, interpersonal and time management skills

Able to work independently and as a member of a team

Working knowledge of Microsoft word and internet navigation

Professional Experience

United States Postal Service Brooklyn, NY

Sales and Services Distribution Associate 06/07 – 06/15

Provided quality customer support to over 500 customers daily with all aspects of postal service

Collected and processed payments in form of cash, credit and debit card of over $70,000 including domestic and international money orders and ensured daily sales align with revenue report

Communicated with customers over phone to provide information regarding postal service and package information for pick-up purposes

Sold stamps, stamped paper, and other retail products using a computerized system

Replenished and ensured postal supplies available for processing mail and packages

Ensured equipment and machines in service including stamp-vending machines and postage meters to aide in mailing processing and operations

Supported with sales and revenue generated services including postal box rental and reference checks

Processed and tracked undelivered mail and packages and filed parcel for tracking purpose

Adhered to policies and procedures outline by company to ensure safety of materials transported

Developed and maintained streamline package system to ensure timely package pick-up in a timely manner


General Equivalency Diploma, Plaza Institute, Forest Hills, NY

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