Customer Service Representative

Maia Edwards

College Student

Mobile, AL

************@*****.*** - 251-***-****

Seeking a professional position to dedicate myself to the field as a keystone member of the team while continuing my education to further improve my performance in the workplace Authorized to work in the US for any employer

WORK EXPERIENCE

Shift Leader

Dunkin' Donuts - Daphne, AL - May 2015 to Present

Responsibilities

Assist customers, make orders, and handle cash.

Accomplishments

I started seven months ago as a cashier and I have had two raises and now a Shift Leader Skills Used

Communications, computer, and people skills

CUSTOMER SERVICE REPRESENTATIVE

DOMINO'S PIZZA - Mobile, AL - January 2010 to August 2011 Taking orders over phone and in person

Dealing with customer concerns

Greeting customers within 10 seconds

Up selling

Cash handling

Keeping the customer area clean

Make Pizzas

EDUCATION

BA in Biology

University of South Alabama - Mobile, AL

2013 to 2018

DIPLOMA

MURPHY HIGH SCHOOL - Mobile, AL

2008 to 2011

SKILLS

COMPUTER • Microsoft Word, Excel, PowerPoint

CERTIFICATIONS

Pharmacy Technician License

December 2015 to December 2016

ADDITIONAL INFORMATION

VOLUNTEER

• 2014 PharmFit 5K run(2014)

• Future PhramD(2013-2014)

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