Project Manager Management

Atul Nehete

469-***-**** *******@*****.***

Professional Profile

IT professional with over a decade’s experience in the telecommunications industry. Currently seeking a challenging new position in a varied and fast-paced work environment. Extensive experience with leading and managing teams for major telecom clients (AT&T Inc. and British Telecommunications). Strong knowledge and application of testing methodologies (Functional, Usability, Sanity, etc.) Involved in coordinating offshore/onshore team in regards to Quality Assurance activities. Excellent communication skills and able to maintain key professional relationships across all levels. High achieving team player with impressive and expansive skillset and plenty of practical experience.

Technical skills

Testing – Web and Mobile,QTP, Selenium, SOUP UI, Load Runner tools, Windows 7, Windows NT/XP, Linux and IBM AIX, Solaris, SQL, PL/SQL, Shell Scripting, Java Scripting, ALM, TMS, Clear case, HP QC, Rally, JIRA, RESTFULL & SOAP, CA LISA service virtualization tool, BMC Remedy, Oracle*Forms 6I, Oracle 9ias Application Server, Oracle8i/9i/10g, MySQL, SQL Server, Mongo DB, Actuate, Oracle Discoverer, Business Objects

Career Summary

Sep 2015 – Mar 2016

Frontier Comm. Richardson TX - Test Manager / Lead.

Leading a team of 40 testing specialists responsible for the conversion, system, and regression testing of Verizon Customer Data for Texas, Florida and California state migrated to frontier Applications like DPI, Dynamics,Resi and Salesforce Customer Care applications integrated with Sterling 7 and Sterling 9 Order Management System. Interface Testing for various applications where data extract is generated and transferred to other internal and external applications.

Maintaining adherence to schedules and coordinating activities of the QA team while maintaining high quality execution and project/release management for resource ramp up/ down, identifying and allocating resources, task assignments and managing team

Strictly monitoring adherence to quality standards in development, testing, and business processes and producing quantifiable metrics to measure success

Analyzing BAU release project requirements with members of the project delivery team and devising appropriate testing strategies for converted data to ensure its working with new application changes.

Gaining strong expertise in Copper and Fiber products with Customer Relationship Management- systems like DPI, Microsoft Dynamics CRM, Sterling OMS.

2011 – Sep-2015

AT&T Richardson TX - Manager / Release Lead.

Leading and training a team of 40+ testing specialists responsible for the integration, system, and regression testing of software

Collaborating effectively with project/release management for resource ramp up/ down, identifying and allocating resources, task assignments, and managing teams

Maintaining adherence to schedules and coordinating activities of the QA team while maintaining high quality execution

Strictly monitoring adherence to quality standards in development, testing, and business processes and producing quantifiable metrics to measure success

Analyzing project requirements with members of the project delivery team and devising appropriate testing strategies

Creating and developing proposed improvements, often requiring ingenuity and creativity, and implementing them in appropriate ways

Gaining strong expertise in Wireless, Wireline, Uverse products with Customer Relationship Management- CRM, Billing Systems Telegence and Enabler, Order Management System - OMS, Service Delivery Platform - Provisioning and Self Service - Customer care portal myATT.com

2009 – 2011

PROJECT MANAGER

Managing the EMAS Uverse - L1 and L2 support for Uverse Billing Systems; Reviewing and understanding System Enhancement and Deployment Plan and identifying associated issues and risks

Conducting incident and defect management and reporting, system monitoring and availability, defect prevention mechanisms, liaising with offshore team and meeting the test deadlines

Involved in meetings with customers, particularly other vendors, suppliers, interfacing teams regarding the development and infrastructure support to ensure all understand the requirements

Releasing, planning, and tracking deliveries in order to ensure quality standards are met and deliveries occur on time

Executing Sanity Testing/Smoke Test Cases within a required timeframe; Defect tracking and reporting in AOTS/ Quality Center

Conducting the risk analysis, defect analysis, and reporting of defects with the help of Defect Tracking System (AOTS)

2006 – 2009

PROJECT MANAGER

Leading and training a team of 10-15 member On-shore and Off-shore QA, including hiring, mentoring, and conducting performance appraisals

Providing guidance and support to the QA team with defined QA procedures throughout System/UAT testing phases within SDLC frame work for test efficiency

Creating, developing, and managing test documentation, including System Test Plan, Performance Test Plan, Test Case Suite, Regression Test Suite Defect reports, Periodic and End of Project Reports, and QA Schedules for internal and external audiences as per QA process and methodology

Meeting and exceeding strict and demanding deadlines and delivering critical solutions on various levels of Quality Assurance

Acting as the SME for reviewing BRD, SSD, and Functional requirements, and preparing High and Low Level Test SIT and UAT Test Strategy, SIT and UAT Test Plan, Effort Estimates for ITS based Major and Maintenance releases

Analyzing, designing, and executing test cases for conversion/cluster testing for CRM, Order Management systems integrated with Billing Systems

2004 – 2006

TEAM LEADER – DEVELOPMENT AND APPLICATION SUPPORT

British Telecommunications

Projects:

CARISMAN is the Calls and Reliability Information System for managing and analyzing the network. The main purpose of CARISMAN is to provide support to the Network Performance Management, Capacity Management and Interconnect Operations functions within BT

BRIDGEMIS is a Data warehouse and MIS System to generate various reports

ARTISAN is an application aimed to assist network planners in proactive maintenance of the access network

Responsibilities:

Software development, support, testing deliveries within the agreed time scales, SLAs, Quality and resolution of technical issues

Management of weekly, monthly metrics and status reports and Review deliverables

Adhere to Tech M Quality Process to maintain CMMI and ISO standards

To maintain CM Activity for the project

To act as an Auditor for different Projects to ensure Quality Processes are followed as and when required.

Coordination between onsite and offshore team for project delivery and Interaction with customer to facilitate project execution.

Effort estimate, schedules for work, attending and chairing various conference calls, to track project status and management reviews within the project

Train the new joiners in all aspects of application support and guide them on technical front.

Customization, Unit and System Integration Testing of the BridgeMIS / CARISMAN Applications according to requirement

24 * 7 Application Support within agreed SLA

Administration of Discoverer 9i and Actuate Server 7

2003 -- 2004

PROGRAMMER ANALYST

FWL Technologies (I) Pvt. Ltd., Pune

Designing and developing FulfillmentSCE, software offering end-to-end supply chain visibility including intranet and extranet options using Oracle Forms / Reports 6i and Oracle 9i

Conducting Requirement Analysis and Technical Specs preparations for customization of the FulfillmentSCE according to requirement

Providing effort estimations, schedules for work, and attending/chairing various conference calls to track project status and management reviews

Developing packages, procedures, and functions (–PL/SQL, GUI Development using Forms / Reports – 6i) to customize the application as per requirement

Test planning and test cases preparations, Test execution; Ensuring prevention of defects by conducting Code Reviews and documentation related to QC

2000 – 2003

ENGINEER

CMC Ltd., Pune

Implementing GENISYS (General Insurance System) at more than 160 offices in Pune / Kolhapur Regions and to leading a 20-person Technical Team

Responsible for system administration, database administration, software testing & maintenance, business analysis, and technical support & service

Configuring servers according to GENISYS-like disk space, database creation, client machine approach to server, etc. for more than 50 offices

Responsible for installing GENYSIS software at server and client machine, and version up gradation as and when required

Analyzing and resolving issues relating to the operation and functionality, technical, and s/w related requirements

Personally responsible for the managing, organizing, and prioritizing of all help desk operations and functional testing

Education and Qualifications

Post graduate dip.

Computer Science (1998)

Master’s degree

Marketing (1999)

Bachelor’s degree

Business Administration (1998)

Engineering (1995)

References are available on request

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