IT Network System Support

Imran Aslam

Address H # CB/*; Aslam Manzil Shah Faisal Colony Karachi

Email ********@****.***

Ph No 0092-21-34589904

Cell 0092-345-***-****/009*-*********

CAREER OBJECTIVE

‘To pursue career in a reputable organisation, offering professional environment and career advancement opportunities, utilizes my skills and talent to its optimum level and equally reward my performance’

Skills

Enthusiastic and passionate

Strong analytical skills

Great sense of responsibility

Self-motivated/ hard worker

Professional Courses and Technical Expertise

CCNA Training from CTTC Karachi Training

Microsoft Active Directory Training

Vcp5-DCV Training

Exchange 2013 Training

Certifications:

Windows Server 2008 Active Directory, Configuring

Pro: Windows Server 2008, Server Administrator

Windows Server 2008 Network Infrastructure, Configuring

ITIL V3 Foundation Exam-117(certified) & Registration Number: 4925373.

Server Virtualization with Windows Server Hyper-V and System Center Specialist.

VMware vSphere: Install, Configure, Manage [V5.1] Certified.

Installing and Configuring Windows Server 2012

Cisco Certified Network Associate (CCNA )

Professional Experience

Senior System & Network Engineer

Habib university

•Managed, Designed and troubleshooting of Hyper-V environment.

•Managed, Designed and troubleshooting Lync 2013.

•Managed, Designed and troubleshooting Exchnage2013.

•Managed, Designed and troubleshooting Office365 environment.

•Managed, Designed and troubleshooting ElAsterisk environment.

•Managed, Designed and troubleshooting SCVMM environment.

•Managed, Designed and troubleshooting SCCM environment.

•Managed, Designed and troubleshooting Symantec NetBackup.

•Managed, Designed and troubleshooting DHCP server.

•Managed, Designed and troubleshooting Active Directory, DNS, SMTP.

•Managed, Designed and troubleshooting NMS.

•Managed, Designed and troubleshooting Radius Server 6.39.

•Managed, Designed and troubleshooting Dell DR4100 storage.

•Managed, Designed and troubleshooting:

Helpdesk Server

Print Server

File server

CA server

Syslog Server

SSL Certificate Management

FTP server

FCA server (Fortinet)

Doman and Hosting Server

•Configuration and installation of Cisco Wlan Controllers (Cisco 5500 Series)

•Configuration of Cisco Access Points (Cisco Aironet 1600 & 2600Series).

•Configuration of Cisco Switches (SF-30024P and Catalyst 2960-X Series)

•Intermediate knowledge in working on Cisco Core Switch 4506-E & Fortinet Firewall 800C

Assistant Manager-Technology Infrastructure

Axact

February 2013 – Present (KARACHI-DHA)

•Managed, Designed and troubleshooting of VMware environment

•Managed System Center Configuration Manager 2012 and deployed in more than 1500 users nationwide with three Primary sites (Khi, Lhr, Isb)

Deploying software packages through SCCM.

Deploying windows through WDS.

Manage inventory of Assets.

Manage end user desktop issue through SCCM.

•Managed Active directory.

•Technical Support for virtualization technologies as VMware vCenter, VMware ESX ESXi vMotion, HA, DRS; physical to virtual migrations (P2V) and standardization of Virtual Machines with templates

•Configured & managed SQL, IIS Manager & share servers.

• Leading a team of System and Network engineers for smooth operations.

• Software installation, configuration, and troubleshooting for end users

• Imaging/Re Imaging end user desktop and laptop machines

• Analyze problems, develop creative solutions and assess risks/benefits

• Monitor, analyze and address reliability and performance issues.

• Installation and configuration of printers and scanners over Network

• High level of customer focus and strong customer support commitment

• Document supported system and application procedures and processes

• Maintain a thorough understanding of Local Area Networking

• Analysis of services provided through Remote Desktop Server.

• To configure and manage File Server.

• Configure and manage Network Shares and Network Printers.

• Analysis of services provided through Remote Desktop Server.

• Manage user's profiles and share Folders in Active Directory.

• Creation of VMs on Blade server.

• Troubleshooting & resolve all local issues regarding blade server VMs & Thin Clients.

• Troubleshooting & resolve all local issues regarding CITRIX based VMs

• Creation & Configuration Extension of SIP server.

• Troubleshooting and fixed all SIP SERVER issues.

Hyper star Carrefour (MAF)

Working as a IT Engineer in from, June, 2011 till Feb 2013)

WIFI controller (Cisco 2100 series) along with its WAP and maintain the WIFI network.

Router (Cisco 1900 series) and troubleshoot its related issues.

Maintain the PBX server and troubleshoot different issues.

Patch the Fiber Optic and maintain its uplink on rack.

Maintain the domain and apply different policies in the domain server.

Install and maintain GIMA software and troubleshoot its related issues.

Configure and troubleshoot the stations and POS machines which are connect

TRG (The Resource Group)

Working as a System Support Engineer 8th Months in 2011.

Provided technical support to a wide range of users.

Network level troubleshooting.

Hard/ware Software level troubleshooting.

Configuring SIP phones Cisco IP phone 7950, Avaya IP phone and Mitel. Help desk (Remedy) Management.

Responsible for maintaining quality of service by escalating complaints to concerned departments.

Maintenance of Data Centre environment – i.e. cabling labeling and standards.

Manage multiple shared servers, network management server.

Academics

Year

Degree

Institute

Division

2009

B.S. in Computer Engineering

Sir Syed University of Eng. & Tech., Karachi

1st

2005

Intermediate in Pre-Engineering

Govt. Degree Science College Malir Cantt, Sindh Board

1st

2003

S.S.C in Science Group

C.A.A Model School 1

1st

References

Personal and Professional references gladly furnished upon request

Contact this candidate