Telecommunications technician

KOFITUNDE ATIGBI

H: 718-***-**** C: 718-***-****

https://www.linkedin.com/in/kofiatigbi

E-mail: **-****@*******.***

Telecommunications Technician

Capella University – Minneapolis, MN December 2016

MSIAS, Information Assurance and Security

Dowling College Oakdale, NY

MBA, Information Systems May 2004

Empire State College Saratoga Springs, NY

BS, Technology Management July 2003

Suffolk County Community College Selden, NY May 2003

AAS, Telecommunications Technology

CERTIFICATIONS:

Network Cabling Specialist-Fiber and Copper Certifications LaGuardia Community College August 2001

Train the Trainer - Long Island University March 2004

Mortgage Consultant Training May 2007

Digital Cable Installer - ETA September 2013

Certified Alarm Security Technician – ETA March 2014

Cisco Certified Technician Data Center CCT April 2014

EXPERIENCE:

Telecom Company New York, NY

Telecommunications Technical Associate 1/99-Present

Installation and Maintenance of data circuits at Layer One and Layer Two of the OSI Model. Circuits ranged from DS0 thru DS3 communications. I supervise the troubleshooting procedures used by both the inside and the outside repair crews to clear problems from subscribers' lines. In this position I am working with circuits such as Analog Data, Auto Ring down, Manuel Ring down, Hoot & Holler, Sub Rate digital circuits and Fractional T-1's and more. I am responsible for installation and maintenance of these circuits in a 24 hour rotation. I am Familiar with Multiplexers from Cisco, Fujitsu, Lucent and more. I also access various Digital Access Carrier Systems from Lucent, Fujitsu, ATT, Toshiba and more.

Telecom Company New York, NY

Cable Splicing Technician 1/94-12/98

Installed, moved, and arranged telecommunications cables and associated equipment such as cables and conduits. Worked below ground in tunnels, buildings, trenches and manholes with heavy equipment. Tested for and removed safety hazards such as gas and foreign voltages. Pulled wires and cables through ducts. Cut in feeder wires and cables. Tested facilities and equipment. Spliced, maintained, moved, rearranged, located faults, and

repaired existing cables. Spliced a variety of cables in various environments. Worked with hot metals, small hand tools, mechanical equipment, and color coded and tone identified individual conductors. Analyzed and cleared troubles in copper cables. Read engineering prints for installation and maintenance of Outside Plant Facilities. Performed installation and repair at customer premises for copper based circuits. Operated company vehicle in a safe and approved manner. Interacted with customers to ensure satisfaction.

Telecom Company New York, NY

Customer Service Representative 7/88-12/93

Negotiated and processed customer requests for a range of products and

services beyond the scope of the Sales Service Center. Sales of new or additional services associated with installed systems through analysis of customer needs and requests. Insured installation dates were met, billing was accurate and on time, and that the customer was completely satisfied with the quality of services provided. Personal Computer and/or VDT were used regularly.

SKILLS:

Microsoft Programs Access Word Publisher Outlook Excel PowerPoint Symantec ACT! Lotus Notes

Palo Alto Business Planning Software Network Cabling Network Troubleshooting PC setup POS systems Digital Communications

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