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Diverse Professional with Human Resources and Accounting Background

Location:
Satellite Beach, FL
Posted:
April 13, 2016

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Resume:

Education

Iowa State University, Ames, Iowa

Bachelor of Science, Accounting

Professional Experience

Nuance Communications, Melbourne, Florida

February 2015 – Current

Human Resources Assistant (Temporary)

Responsibilities:

Initiate and design a service level agreement between the Government Programs group and the Human Resources Compliance and Operations department to define roles and expectations related to VA contracting requirements

Serve as a liaison between Nuance employees and government personnel for all employee related communication

Manage onboarding/offboarding process for Nuance employees who provide contract services to the DoD and VA to encompass correspondence and collaboration with Nuance personnel, various Program and Project Managers, and Contract Officer’s Representatives in order to facilitate background investigations, network access, and issuance of PIV badges and CAC cards across various multi-million dollar contracts

Ensure adherence to all annual training requirements and completion of compliance documentation as required by contractual agreements for more than 200 Nuance employees

Lead special projects related to government contracting such as: dissemination of details related to the 2015 data breach at the Office of Personnel Management, and adherence to the enforcement of Multifactor Authentication methodologies by the VA

Assess risk associated with changes in compliance requirements and communicate with senior leadership as needed to mitigate potential deficiencies

Create and maintain written documentation, as well as recorded audio/visual presentations, to provide Nuance employees with a consistent, streamlined experience following termination of employment

Provide professional customer service and follow-up to terminated employees after separation from Nuance to ensure a smooth transition

Conduct live exit meetings to cover all pertinent transition information and solicit feedback relevant to employee employment experience

Develop detailed process and procedures documentation for the Compliance and Operations department

Conduct annual review of state regulations and compliance requirements regarding termination of employment, and required compliance disclosures and postings

Robert Half, Des Moines, Iowa

March 2014 – October 2014

Staffing Manager – Accountemps

Achievements:

Proven performer ranking in the first quartile for gross margin

Successfully achieving incentive bonuses within three months of tenure

Responsibilities:

Market via phone, email, and in-person connections with local business managers to develop client base and understand their temporary and temporary-to-hire staffing needs

Negotiate bill rates and fees with clients to obtain win-win situations and drive repeat business

Provide excellent, personalized, customer service to the 70+ target companies

Consistently recruit quality individuals through the use of existing databases, advertising, internet, job fairs, business contacts and direct recruiting to develop and maintain a candidate pool based on a strategic skills matrix

Effectively conduct candidate interviews to evaluate candidate qualifications and assess their individual history and future employment goals

Successfully place skilled professionals in appropriate roles based on candidate backgrounds and client needs

Maintain a working rapport with candidates and clients to ensure satisfaction with active placements and develop future business

Act as a liaison between clients and candidates to facilitate well-matched placements and resolve issues as needed

Manage 100+ candidates per month to include placement, coaching, and termination of candidates

Pure Romance by Miranda, Des Moines, Iowa

February 2007 – October 2014

Owner, Independent Consultant

Achievements:

Promotion to Director - 2011

Responsibilities:

Perform accounting functions relating to a home-based business to include: inventory management, budgeting, sales and expense reports, tax preparation, purchase order processing, and shipping

Balance office hours, manage party schedules, and facilitate recruit and team meeting schedules to attain individual retail sales averaging $48,000 per year

Interact with a 1,000+ client base through monthly newsletters, targeted marketing, face-to-face interaction, direct phone sales, and email communication

Mentor and motivate a team of 30 women with average annual sales of $250,000

Communicate accurate women’s health and Pure Romance product information in a professional manner

ITS, Inc., Johnston, Iowa

July 2008 – July 2013

Internal Auditor / Risk Management Analyst

Achievements:

Promotion from Internal Auditor to Risk Management Analyst - 2011

SHAZAM Standard of Excellence Award - 2010

Responsibilities: (Risk Management Analyst)

Facilitate and organize external examinations for regulatory and compliance purposes

Interact with all levels of management for risk assessment completion in defined areas of SHAZAM

Serve as Project Manager for third-party network correspondence related to regulation and operation rule changes

Complete audit life cycle from inception to dissemination for multiple discretionary reviews annually

Track and validate remediation efforts and completion for regulatory/compliance and internal examination findings

Prepare reports and presentations for senior management, the Board of Directors, and the Audit and Finance Committee

Perform regular review and maintenance of relevant policies and controls documentation as well as assist other departments in creating relevant policies

Coordinate annual business insurance renewals with various levels of senior management

Hotsy Cleaning Systems, Urbandale, Iowa

July 2004 – July 2008

Office Manager

Responsibilities:

Prepare, track, and reconcile general ledger accounts daily and monthly as appropriate

Create and maintain annual budget

Prepare month-end financial analysis and ledger entries to close each period

Process and monitor accounts receivables and accounts payables to include payments, purchase orders, and past due collections

Monitor, report, and pay sales tax to the State of Iowa

Enter, audit, and submit payroll data to a third-party payroll processor

Execute Human Resources duties to include: benefits renewal and administration, workers’ compensation claims, and documentation of disciplinary action



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