Management Project Manager

Manuel Alfredo Caraballo Angeli

*******@*****.*** 405 Lantern CT, Aberdeen N.C. 28315 +1-910-***-****

[https://www.linkedin.com/in/manuelcaraballo]

Summary

System Engineer graduated in Caracas, Venezuela with more than 10 years in project managing and system consulting experience. I participated in a vast range of projects ranging from Business Modeling to Deployment, using my IT and Marketing knowledge and expertise, aiding startups and well-established companies. Always delivering high performance solutions that can bring measured benefits to their stakeholders. In the last years I have worked as the head of a small growing company, having the responsibility of leading a team of over 22 collaborators, focusing on team building and leadership. I am a supporter of continuous education, so every project is a good opportunity to learn and innovate.

Education

University of Alberta (Canada, online in collaboration with Coursera)

In course Specialization in Software Product Management

Universidad Católica Andrés Bello (UCAB, Caracas Venezuela)

2014 Advanced Studies in Marketing Management

Escuela de Organización Industrial (EOI, Madrid Spain, in collaboration with UCAB)

2012 Executive Master in Marketing Management

Universidad Metropolitana (Caracas Venezuela)

2010 Bachelor in System Engineering

Professional Experience

Servicios Netosfera Venezuela

CEO-Partner 2010 – 2016

Netosfera was at the moment a 5 year old startup, focused on web development. Today Netosfera is system consultant business that provide their clients IT solutions, hosting services and digital marketing. Netosfera has been for the past years a gold standard in web presence for the Venezuelan market.

I created a new business line focused on digital marketing, opened a new overseas administrative branch, designed a collaborative learning center to retain knowledge, hired and trained our current General Manager (who would continue to promote relationship with clients and who would also lead a team of software analysts and graphic designers), turning over the company’s classical approach of project managing adopting agile principles, assembling a new cross-functional team of professional skilled collaborators, consolidating over 70 hosting accounts and establishing new headquarters intended for future growth capacity.

Goals Achieved.

-Reduced cost of hosting operation by 96%.

-Achieved 205% growth on sales and increased client base by 120%. (2010 – 2016).

-Led a 22 multifunctional team delivering more than 100 projects.

-Created successful incentive plans that achieved the desired staff retention.

-Implemented agile practices.

-Migrated from a proprietary solutions shop to 100% open source solutions shop (CMS, CRM, E-commerce).

Francisco Dorta A Sucr. Venezuela

System Consultant 2013 – 2015

Francisco Dorta A. Sucrs is a 90 years old family business, dedicated to distribution, with a portfolio of over 100 alcoholic and nonalcoholic beverages, 5 distribution centers and 8 sales and administration offices across Venezuela.

I was brought in as a consultant by this company to modernize their IT Department and improve its support of their business processes. As an outsider system consultant to the company, the challenge was to provide the Board of Directors with a strategy that would implement new business processes, which reflect short term achievements, without hurting the family sense of the business.

Goals Achieved.

-Migrated from isolated systems in every office to cloud based, real time ERP system.

-Reorganized IT department, aligned it with the company’s vision and implemented agile practices.

-Migrated 190 users form in-house mail and office productivity applications to Google apps for business.

-Increased 30% the capacity to of de IT department to process requirements.

-Created the roadmap to achieve online presence for the marketing department.

Accenture Venezuela

Intern 2006 – 2009

Supply Chain Management Service Line.

System Integration and Management Consulting.

Goals Achieved.

-Designed a functional security model for the logistics planning process of SAP Supply Chain Management for the telecommunication industry.

-Evaluated and implemented new SAP Demand Planning cycles for the largest beer company in Venezuela.

-Implemented improvements in SAP SCM for the largest soft drinks and food Company in Venezuela.

-Designed the training program and coordinated training for the implementation of SAP SNP in a telecommunication company.

-Participated in implementing Oracle-Retek in the largest pharmacy chain in Venezuela.

-Designed an executed functional test for the EDI documents migrated from the legacy system to Oracle-Retek in the largest pharmacy chain in Venezuela.

Skills

Business modeling, Project management, Product management, Management consulting, Digital solutions, Ecommerce, CMS, System integration, Digital marketing, Agile methodologies, Scrum, Marketing management, Online presence, Google Adwords, SEO, SEM, Leadership, Entrepreneurship.

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