Post Job Free

Resume

Sign in

QA manager

Location:
United States
Posted:
April 13, 2016

Contact this candidate

Resume:

D avid J. Pecora

**** ********** **. ● Cumming, GA 30041

Phone: 404-***-**** ● acuce3@r.postjobfree.com

Career Overview

Accomplished IT Professional with invaluable Management/Project Management experience

i n software conversions / installations, Scrum Master(CSM), quality assurance, product

development, and client support for Payroll, Banking, and ACH / EFT fields. Known for

taking ownership of projects and establishing standards, processes, and metrics. Extensive

experience in all aspects of software QA lifecycle, including requirements creation, test plans,

test cases, scripts and project oversight. Personable, presentable, well-written and well-

spoken, providing comprehensive training and presentation delivery. Recognized for strong

work ethic and relationship-building ability that leads to successful attainment of client

system objectives.

Qualifications

• Strong management skills • Strong analytical skills

• I nstallation of computer applications • Team building/leadership

• Excel in consolidations and conversions • T raining and materials

development

• H ands-on and proactive • Extensive experience

w ith EFT and

ACH

• Excellent problem-solving abilities • B road knowledge of

QA tools, Methodologies and Automation

• Knowledge of programming languages • Scrum Master -

Version One

(HTML, SQL, Java, VB)

P rofessional Experience

Fiserv Norcross, GA Nov 2012 -

P resent

I T QUALITY ASSURANCE MANAGER

Responsible for Managing 6 US Employees and an off shore staff of 12 covering multiple

applications. Provided leadership and guidance on best practices to both Development and QA

teams. Performed the Scrum Master Duties for the PEP+ Delivery team. Responsible for

release planning in concert with 4 CPT’s and sprint planning duties with the PEP+ Delivery

Team.

Notable Accomplishments:

Took over the Scrum Master Role for the PEP+ Delivery Team

Led the testing/CICD Automation effort for all ACH/Distributed Apps Systems

Led the Key Bank EFT Reversals Project

Took over management role for Distributed Applications and Outsourcing Team

Led the testing effort for the Payments Risk Manager (PRM) Project

Completed end to end Partner testing with the PVR and FRMS groups

Automatic Data Processing Roseland, NJ May 2000 -

A UG 2012

Lead QA Engineer

Responsible for managing projects/components contained in the monthly releases within the

ADP AutoPay environment. Created and delivered project Kick-Off presentations, status

reports dashboards and post mortems to upper management for releases. Lead test teams

t hrough various phases of the testing cycle, conducted test plan peer reviews and weekly

meetings. Participated in analysis for new projects to provide peer feedback and coach less

senior associates. Developed and executed test plans and scripts for highly complex projects

based on analysis and design documents. Consistently met deadlines and generated low

defect ratios and high customer quality survey scores.

Notable Accomplishments:

Developed and executed software test plans, cases and scripts, successfully uncovering,

identifying and documenting software problems and their causes resulting in extremely low

defect ratios and consistently high survey scores

Received recognition and awards for performing world class back-end release support for

upper management, both onsite and remotely, ensuring any issues/defects within the release

p rocess were identified, documented, tested correctly and packaged in a timely manner

Received the ADP President’s Achievement Award for Outstanding Performance as a

result of leading a critical statutory project, International ACH Transactions, which was

delivered on time and successfully

Received the ADP AutoPay Quarterly Award for the successful management and

delivery of the Retirement Services Interface Project.

Converted and modernized ADP Banking systems from VSE to MVS in 4 regions,

resulting in increased performance of 25% and avoidance of increased VSE limitations

Successfully installed the PEP+ system in 26 ADP Regions in the US and Canada

Actively participated in improving test process thru file compare programs and

automation

Worked closely with various groups within and outside ADP to identify solutions to

simplify the file transmission and format process and resulting in quicker turn around and

testing time

Documented various Payroll and Banking Related systems, processes and procedures in

order to develop internal training, ensuring ADP associates were educated correctly

Completed independent study and obtained CPP certification

CheckFree Corporation Norcross, GA MAY 1996 -

M AY 2000

SR. DATA PROCESSING CONSULTANT

Performed consulting services for ACH and the PEP+ system for banking and financial

services companies who licensed the PEP+ product. Active in developing and documenting the

p rocesses used to execute daily ACH operations for customers using PEP+.

Notable Accomplishments:

Installed new PEP+ ACH software and modules and created user database on site for 3

Banks/Financial Institutions in the United States and Puerto Rico

Assisted the sales/marketing team by creating and delivering presentations to new and

existing clients on the PEP+ System and enhancements

Converted 2 Banks/Financial Institutions PEP+ ACH databases

Supported CheckFree PEP+ customers on the phone when not contracted out to clients

Performed formal training sessions for dozens of PEP+ users

Documented day-to-day ACH procedures for Financial Institutions

Automatic Data Processing Roseland, NJ SEPT 1990 -

M AY 1996

LEAD PAYROLL SUPPORT SPECIALIST

Converted, installed, documented, trained and supported end users and colleagues on ADP

Banking Payroll products, systems, computer operations and hardware. Instrumental in the

development and implementation of the ADP Banking system.

Notable Accomplishments:

Worked with development and users on the PEP+ Database structure, naming standards,

operations, security and daily activities simplifying and stream lining the installation process

Influential in the conversion process from bank tapes to transmission

Created and delivered PEP+/Banking/ETS Training to over 30 ADP Users in the United

States and Canada

Provided Payroll and Banking Support to ADP users in the US and Canada in 26 regions

Secretary of the National EFT Committee 1993

V ice President of the National EFT Committee 1994

M idlantic National Bank West Orange, NJ SEPT 1988 –

SEPT 1990

ACH/EFT BUSINESS ANALYST

Liason between ACH/EFT users and programming staff for bank conversion/consolidation

p rojects and day to day operations.

Notable Accomplishments:

Successfully converted Midlantic National Affiliate banks to the Midlantic Bank PEP+ System

Supported Midlantic Bank Users on the PEP+ System and day to day operations

Consolidated Midlantic North and Midlantic South onto the Midlantic PEP+ System

Set up new Midlantic Bank Direct Deposit customers on the PEP+ System and made

modifications to existing ones when needed

Successfully converted Continental Bank to the Midlantic Bank PEP+ System

Education and Certifications

Master of Science, MIT, American InterContinental University, Atlanta, GA

Bachelor of Science, Management / Marketing, Upsala College, East Orange, NJ

High School Diploma, College Prep., Livingston High School, Livingston, NJ

Certified Payroll Professional, American Payroll Association, San Antonio, TX

Certified Scrum Master, Scrum Alliance

Additional Honors & Awards

ADP Quarterly Award for Excellence 3rd QTR 2009

ADP President's Achievement Award - Feb. 2, 2010

I nducted into the NJ High School Ice Hockey Hall of Fame (LHS 1979-80) - April 12, 2014



Contact this candidate