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Software Engineer Technical Support

Location:
Provo, UT
Posted:
April 13, 2016

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Resume:

Michael Evanson

Software Engineer - More Good Foundation

Provo, UT

acucda@r.postjobfree.com - 801-***-****

To obtain a job as a Software Engineer to provide excellent software, to strengthen my skill base, and to provide for

my family in an honest and fulfilling way.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Software Engineer

More Good Foundation - May 2015 to Present

Working as a Software engineer I am one of two back end engineers for our websites and Identity Provision Server. The Identity Provision

server runs an opends compatible ldap backend and is openID compliant. I have built plugins using openID Connect in php as well as rounded out other modules for servers using java and jython. I also assist in the front end development of roughly 500 minor sites run by the foundation. I am also responsible for health and maintenance of the web servers hosting these websites. Technical Support

Redrock IT - May 2014 to December 2014

I was Tech Support and JR Systems Admin for a small IT firm. We managed the network and systems for roughly 100 client companies. My

duties revolved around maintaining backups, configuring, setting up, troubleshooting and maintaining Windows AD servers, front line phone and on-site help desk support for end users, and whatever else clients needed. I was given many opportunities to suggest solutions for challenges and present them to my seniors and then to carry out any confirmed action plans. I troubleshooted networks, routers, and hardware issues as needs arose. I was under limited supervision but still had expectations of staying on task and professional.

Technical Support

Bluehost - February 2013 to November 2013

As a Level 1 agent I familiarized myself with common server troubleshooting and working with end users to find common problems with installed web software. I quickly was promoted to a Level 2 agent with technical supervisor responsibilities. This included learning things quickly and well in order to teach and troubleshoot beyond Level 1 abilities. Within six months of the start of my employment as a level 1 I was

promoted to a Level 3 engineer which has junior system administration responsibilities including root access on web servers to diagnose

performance, fully troubleshoot user accounts, and to make system admins aware of any further issues. This position is well regarded within the company and difficult to attain. Computing Specialist

BYU Continuing Education - July 2012 to February 2013 Part of a small help desk environment with limited supervision geared towards giving employee file server access rights and maintaining

department's hardware and software and Microsoft Exchange email accounts. Answered phones, troubleshooted other employees' difficulties,

managed Active Directory accounts and access, Remotely installed software and was dispatched for local troubleshooting.

SKILLS

Rails (Less than 1 year), Wordpress (4 years), HTML (4 years), CSS (4 years), Javascript (1 year), Java

(1 year), Tomcat (1 year), Apache (4 years), Linux (6 years), Windows (6 years), Asterisk (1 year), C++ (2 years), C (1 year), Python (1 year)

LINKS

https://www.linkedin.com/in/michael-evanson-02588963 AWARDS

Valedictorian

June 2007

High school Class Valedictorian

ADDITIONAL INFORMATION

Extensive knowledge of Windows, Windows Server, Mac OSX, Linux, Red-hat derivatives and debian derivatives. Administered own home networks for 15 years. Experience with Apache, NginX, GIT, Tomcat, openstack, docker, ViM, bash/shell scripting. Have an active interest in network security and web development. Wordpress frontend and backend. Ruby on rails experience. Self starter and independent with great people skills. Have implemented an Identity Provisioning Server using Gluu IDP.



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