Customer Service Manager
Resume:
OBJECTIVE
To secure a career-oriented position that will allow me to use my managerial, customer service, and organizational skills toward advancement and growth within a company.
QUALIFICATIONS
Highly organized and detail-oriented employee with 3 to 4 years of managerial experience in dynamic, fast paced and challenging environments.
Dedicated and focused; able to prioritize, complete multiple tasks and achieve company goals.
Independent and self-motivated professional with excellent research and writing skills, able to develop positive relations with clients and colleagues at all levels.
Computer skills include Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint.
EXPERIENCE
Aaron’s Manager in training 10/2014 - Present
Protected company assets while effectively managing more than 1000 credit accounts.
Provided excellent customer service resulting in repeat customers and overall satisfaction
Provided superior customer service when communicating with customers on products sells, delivery and installation, and while attempting to collect on outstanding debt
Prepared purchase orders and bid request for furniture and equipment; solicited and evaluated proposals for requested materials purchased
Able to perform accurate, timely, and cost-effective purchasing activities; while utilizing least cost, best service and product strategies
Assisted with expediting of goods in order to meet schedule demands
Unload inbound shipments for placement into appropriate storage locations
Plan storage layout for efficient use and inventory control
Load outbound shipments into storage locations or trailers for shipments
Keep appropriate records and reports of all merchandise and inventory on site
Main Event Supervisor 11/2012 - 10/2014
Maintain company standards throughout all departments
Make clear, decisive and appropriate decisions in any and all situations,
Create employee work schedules
Ensure labor is being made each day
Take care of guests issues and make certain overall satisfaction is provided
YMCA Internship – Atchison, KS. Coach 01/2012 – 03/2012
Helped set up and coach various sport techniques
Assisted with training new life guards
maintained up-keep of the pools
provided guest satisfaction
EDUCATION
High School Graduate – Bush High School
College Graduate 2011 - Benedictine College, Atchison, KS.
•Graduated with a degree in Sports Management and a Minor in Business. During college I maintained a work study position while also participating in intramurals for four years becoming a lead worker and trainer for new hires.
REFERENCES
Vickie Walker
Bray Internatinal
13333 Westland E Blvd
Janelle Grovey
Accounts managers Aarons Sales and Lease
Address: 12845 Westheimer Rd Houston Tx 77077
Bobby Marshal
Main Event: general manager
Address: 12626 Fountain Lake Cir Stafford Tx 77477
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