Customer Service Engineer
Resume:
Eugene Dunayev
(Address available during interview)
Beaverton OR, 97006
****.****.**@*****.***
Career Objective: Seeking a position in Information Technology industry. Certifications: Microsoft Certified Professional EMC Sales certified A+ Certified Technician Silver Peak Certified Expert Pelco Certified
Skills Summary: SAN ISCI and Fiber, Active Directory, GPO, VMWare Virtual Infrastructure (VSphere), RRAS, RIS, Cisco Call Manager, Asterisk, SQL Server, DFS, 802.1x, RAID 0, 1, 5, 6, 10, IPSec / VPN, SSL VPN, Acronis Backup, Double Take replication, Domain Security Policies, Microsoft Exchange Server, Enterasys Switching / Routing, Microsoft Windows Server 2003 R2, 2008 R2, 2012 R2, Switching and Routing, Firewalls, Content Filters, Wireless, EMC Isilon, Veeam, Office365.
Areas of Proficiency:
Design, implementation and troubleshooting of VMWare Virtual Infrastructure server and Virtual Server farm
Design, implementation and troubleshooting of domain policies, user/group security and automation.
Design, implementation and troubleshooting of complex networks, network security, switching and routing.
Design, implementation and troubleshooting of backups, backup security and offsite replication over secure protocols. Customer Service:
Strong customer service oriented attitude with a focus on client satisfaction. Experience:
BigGreen IT
Network Engineer October 2014 – February 2016
Serviced clients with large and small networks in and around Sacramento area. Designed and implemented technologies such as VMWARE, Enterasys Switches and Routers, 802.1x setup, HP ProCurve, Fortinet Wireless Infrastructure, Active Directory services with windows 2008 R2, 2012 R2, Desktop Authority policies and other services. Implemented MPLS networks for client’s branch offices, Managed and Executed network cutovers and overnight major network implementations.
Network Management Corporation
Network Engineer December 2008 – October 2014
Serviced clients with large and small networks in and around Sacramento area. Designed and implemented technologies such as VMWARE, Enterasys Switches and Routers, 802.1x setup and troubleshoot, EMC Isilon, Enterasys Wireless Infrastructure, Active Directory services with windows 2008 R2, 2012 R2, Desktop Authority policies and other services. Contracted to California Corrections, School districts, Clinics, and private companies as support engineer for troubleshooting, implementation and deployment of all kinds of networks, security, backups and more. Black Dot Wireless
Network Engineer August 2006 – November 2008
Managed and maintained a network of about 150 users, 30+ servers, 150+ workstations, 10+ printers, 5 PDF scanners, VMWare Virtual Infrastructure VI3, IBM Blade Center, IBM San, Cisco VPN Concentrator, Cisco Call Manager v5, XMedius Fax Server Enterprise, Cisco Unity Voice Mail Server, IntelRex / CallRex Servers, DataDomain Servers, Great Plains Servers, QuickBooks Servers, Laser Fiche Servers, Ms Live Communications Servers, ACT Servers, etc. Well equipped with disaster recovery planning, solutions and procedures. Deployed and managed 2 Ms Exchange 2003 servers’ environment with Double Take Replication solution. Designed a secondary failover datacenter with DoubleTake. Replicated and Managed Exchange, File Server, SQL Databases and other network services. Stanbridge College
Windows 2003 Training & Network Practicum February 2005 – September 2006
Currently updating my skills in a comprehensive PC/LAN security training program with a concentration in Windows Server 2003. Also participating in the on-campus network practicum. Targeting MCSE, MCDBA, CCNA. References: Available upon request.
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