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Supply Chain Management, Contract Management

Denton, TX
April 14, 2016

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Steven W. Barlow

**** ******* ***. ******, **, **207


Contracts/Supply Chain Manager

Contract Administration/Management Inventory Compliance Technical Sales Support

Detail-focused, results-oriented Contracts/Supply Chain Manager with a long history of experience in multiple areas at a major global computer company. Proven track record of building and maintaining relationships with key accounts, ensuring inventory and contract compliance across all levels. Demonstrated ability to serve as a vital member of collaborative teams that work effectively together to accomplish all set goals. Verified success in management roles, providing detailed guidance, support and leadership in critical areas of business operations.

Areas of Strength

Customer Service



Team Collaboration



Billing Systems

Inventory Solutions

Inventory Management

Account Management


Contract Management

Professional Experience

IBM 1984-2015

Solutions Contracts Manager, 2011-2015

Oversaw end-to-end management of customer solutions contracts totaling $800M+.

Facilitated and managed all aspects of complex, multi-element contracts.

Delivered solid one-stop, hands-off contract and inventory solutions to clients, ensuring high levels of satisfaction.

Software Compliance Representative, 2008-2010

Received promotion to team focused on mainframe software compliance.

Collaborated with technical sales partners, ensuring inventory compliance with all corporate contracts.

Maintained a record of meeting or exceeding quota for six out of eight quarters under sales quota plan coverage.

Technical Sales Representative, 2005-2008

Selected to serve as pilot team for supporting software product, providing technical and sales support for newly-acquired products and offerings.

Served as key team member in t development and testing of new online configuration tool to replace old system.

Additional IBM Experience:

Supply Chain Management

Oversaw and managed all aspects of large accounts, including local, state and federal government accounts.

Facilitated effective trainings for new hires in the area of supply chain management, resulting in high levels of job knowledge and proficiency among participants.

Directed and supervised activities of supply chain professionals, providing guidance and mentoring that ensured tasks were completed with effectiveness.

Played a key role in startup of new coverage team focused on software support, developing coverage model processes and desk-level procedures.

Education and Training

Bachelor of Science, Political Science, Louisiana Tech University, Ruston, LA

IBM Blue School Management Training

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