Customer Service Sales

Ralph Becker

***** *. ******** ***.

Mesa, AZ ***08

Home Ph: 480-***-****

Cell Ph: 480-***-****

Email: *************@*****.***

EXECUTIVE SUMMARY:

Highly devoted, self-driven and reliable warehouse worker, store supervisor or team lead with knowledge in hiring a team, evaluating work requirements, assigning duties, training staff also managing highly confidential, proprietary and sensitive information, shipping and receiving, operating a forklift and pallet jack; seeks the opportunity to leverage an exceptional background in events planning, working in a high pressure and time sensitive environment, handling large sums of cash, completing cash, debit, credit and check transactions, utilizing outstanding customer service, working with numerous shipping and freight companies, as well as, planning, scheduling, prioritizing and completing huge printing projects, printing material and graphic designs, participating in the coordination, planning and orchestration of major government and commercial projects; to expand my career with an accomplished company that rewards multi-tasking in a fast moving environment, self motivation and strong customer relationships with offers of advancement, training and development opportunities.

KEY ATTRIBUTES:

SUPERVISOR:

*Highly experienced in estimating, materials management, cost containment, budgeting and quality control.

*Strong ability to manage public relations, coordinate shipping and receiving, inventory control and tracking.

*Skilled in assigning duties to a team, coordinating project goals, making sound judgment and team support.

*Knowledge of on time delivery in high stress situations, assuring the team is on schedule with quality work.

WAREHOUSE WORKER:

*Very well versed with vendors, partners, shipping and freight companies, colleagues, customers and staff.

*Great work lifting 100+lbs, bending, reaching, carrying, kneeling, pushing, pulling, picking and packaging.

*Outstanding customer service, expert at loading and transporting product, delivering in excellent condition.

*Excellent skills in picking orders, packaging items, putting warehouse products away and stocking shelves.

EDUCATION:

High School Diploma – Redondo Union High School, Redondo Beach, CA

EMPLOYMENT HISTORY:

Customer Service - Albertson’s – Mesa, AZ - 2011 – Present

*Provides all levels of customer support in a high-volume deli department, responsible for managing public relations always consistently multi-tasking during extremely busy hours, taking orders, answering questions, fixing the food, cleaning the work area, opening and closing procedures, on time delivery and customer satisfaction plus assists with any complex issues and balances the cash drawer on a daily basis.

Distribution Specialist - Office Max Distribution Center – Garden Grove, CA - 2003 – 2009

*Filled orders in a warehouse distribution center, packed office supplies, paper and toner to completer orders, used UPS and U.S. Postal Service mailers and boxes for shipments, assisted in Start, Check Pack and other areas also provided extensive support and worked very well with the team.

Customer Service - Long Beach Uniform – Long Beach, CA - 2002 – 2009

*Maintained and increased sales orders in a fast-moving retail environment, as well as, provided vendor relations to the Police, Fire and Security agencies.

Stocker/Cashier - Paper Plus – Mesa, AZ - 1999 – 2002

*Directed the customer service and product management teams, coordinated shipping and receiving also inventory control and tracking, maintained and increased freight vendors accounts, in addition to, merchandised and stocked the showroom and retail floor plus handle materials and asset management.

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