Office Front

Carolyn Brown

469-***-****

***********@*****.***

**********@*****.***

Objective:

To obtain a challenging position utilizing my years of business and medical administration support experience to my employer.

Employment:

JRP/ Frisco Spine- November-2014- Present

Front Office Supervisor/ Coordinator for Front Office

• Phones/ appointments and scheduling

• Back office assisting / rooming patients

• Co-pays/ Collections

• Hospitals/ Registrations

• Surgery scheduling / Prior Authorizations

• Medical Records / Referrals

• Prescription refills

• Verification Insurance

• Ordering test

• Training of Staff / Handling all Office Issues and concerns

• Working very closely with Doctor

• Scheduling Meetings / Conferences

• Rena Talbert Cancer Center Jan – 2002- November-2014

• Front office Supervisor / Coordinator

• Answering Phones, scheduling appointments / test

• Overseeing patient problems

• Medical Records/ Handling office supplies

• Taking vitals and rooming patients

• Collecting co-pays and collections

• Assisting in registration

•

• Dr.Carlson: Best Care Garland Family Practice Jan- 2002-Jan2009

• Front office Supervisor/ Coordinator

• Insurance / Referral Specialist

• Answering phones/ scheduling appointments

• Handling patient problems

• Overseeing employee staff

• Medical Record

• Collection of co-pays

• Rooming patients / taking vitals

• Assisting with prescription refills

• Kip Queenan MD PLLC Psychiatry Feb -1997 – Jan -2002

• Office Administrative Manager

• Office Manager / Coordinator and all functions of office

• Arrange appointments for doctors and transportation

• Updating files, medical records for doctors

• Verifying insurance/ handling phones/ front office supervisor

• Insurance /referral Specialist

• Over seeing employee task Collecting co-pays

• Rooming patients as needed

• Handling prescriptions refills/ referrals /prior authorizations and sign offs

• Conducting interviews / hiring process

• Responsible for lectures and other major office duties

• Talking with patient families and patients with questions and concerns

• Handling patient calls after hours/ triage calls before they go to doctors.

• Dr. M Golden Dermatology Feb -1994 – Feb 1997

• Front office Supervisor / Receptionist

• Scheduling appointments/ phones

• Setting up exam rooms/ working with hospitals

• Collecting co-pays

• Verifying insurance, referrals and pre authorization

• Personalize Women’s Health Care OBGYN - Jan- 1989 – Jan 1994

• Front Office Supervisor

• Assisting in back office as needed with patients

• Over seeing patient accounts and structure payment plans

• Verifying insurance / answering phones

• Scheduling appointments / test and surgeries

• Referrals and patient pre-authorization’s

• Over seeing front office staff and duties

• Opening and closing office

Education:

Tyler Jr College Tyler Texas

Associates Degree in Business May 1989

Additional Training

Medical and Computers Courses BMI Institute Tyler Texas

Certificate December 1988

Skills :

E Clinics, Veracity, EMR, Surgery Scheduling, Centricity, Medical Manager, Practice Management, Oncor EMR, Med Tech, Windows, Word, Medi Soft, Excell, Tex Note and some coding ICD9 / CPT

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