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Customer Service Computer Science

Peabody, MA
April 12, 2016

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Robert B. Hromada


** ***** ******

Danvers, Massachusetts, 01923



University of Massachusetts, Amherst, MA

Graduated with BS in Computer Science - Artificial Intelligence

Minor in Philosophy. 2015

Associate Degree in Computer Info Systems from

North Shore Community College. 2008-2011

Relevant coursework included Computer Methodology and Systems Analysis, Java programming, Artificial Intelligence, Data Structures, Principles of Management, Intro Accounting.

Studied debate, Public Speaking, and Engineering.


Saratoga Forwarding Co. Inc., Chelsea, MA

Customs Brokerage Assistant 2009-Current

Processed international documents for clearance through customs.

Provided exceptional customer service to foreign and domestic clients.

Created Excel spreadsheets for accounting and invoice purposes.

Created a user platform database with a team for start-up company KloudBook, an online social media and networking sight dedicated to maintaining online contact information in the cloud. Did programming and documentation. Included SQL, Apache tomcat, and rest-full API.

Part of a development team making an online mad lib game in javascript.

Developed a program that converts pictures and gifs into a mosaic picture.


Proficient in Java, SQL, C, C++, Python, Javascript, Excel.

Over Seven years of experience in international business, customs clearance, and customer service.

Great teamwork skill with experience in group work and independent development


Dedicated Computer Science graduate looking to enhance my career in computer technologies. With six years of business experience and three years of programming experience I am an experienced and invaluable asset to any company.

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