Customer Service Computer Science

Robert B. Hromada

************@*****.***

Address:

** ***** ******

Danvers, Massachusetts, 01923

978-***-****

EDUCATION:

University of Massachusetts, Amherst, MA

Graduated with BS in Computer Science - Artificial Intelligence

Minor in Philosophy. 2015

Associate Degree in Computer Info Systems from

North Shore Community College. 2008-2011

Relevant coursework included Computer Methodology and Systems Analysis, Java programming, Artificial Intelligence, Data Structures, Principles of Management, Intro Accounting.

Studied debate, Public Speaking, and Engineering.

EXPERIENCE:

Saratoga Forwarding Co. Inc., Chelsea, MA

Customs Brokerage Assistant 2009-Current

Processed international documents for clearance through customs.

Provided exceptional customer service to foreign and domestic clients.

Created Excel spreadsheets for accounting and invoice purposes.

Created a user platform database with a team for start-up company KloudBook, an online social media and networking sight dedicated to maintaining online contact information in the cloud. Did programming and documentation. Included SQL, Apache tomcat, and rest-full API.

Part of a development team making an online mad lib game in javascript.

Developed a program that converts pictures and gifs into a mosaic picture.

Skills:

Proficient in Java, SQL, C, C++, Python, Javascript, Excel.

Over Seven years of experience in international business, customs clearance, and customer service.

Great teamwork skill with experience in group work and independent development

Objective:

Dedicated Computer Science graduate looking to enhance my career in computer technologies. With six years of business experience and three years of programming experience I am an experienced and invaluable asset to any company.

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