Customer Service Manager

Allen Hurst

Shipping & Receiving Manager - Bath & Beyond

Hainesville, IL

*********@*****.*** - 847-***-****

To obtain a full-time position where I can demonstrate my ability to analyze situations, identify problems and develop solutions. I can utilize my leadership skills to grow within a company by contributing my abilities and productivity.

Authorized to work in the US for any employer

WORK EXPERIENCE

Shipping & Receiving Manager

Bath & Beyond - Deerfield, IL - 2002 to Present

Manage incoming and outgoing merchandise for vendors and customers.

* Oversight of inventory of stock and rotation.

* Assist all department leads through internal communications.

* Verify & maintain meticulous records of incoming and outgoing shipments for high volume retail locations.

* Responsible for Return to Vendors for damages.

* Correspond with Vendors to make claims for over, short and damage.

* Complete proper documents to insure claims are processed in a timely manner.

* Provide superb customer service.

* Work floor to assist in customer sales.

* Compliance of Regulated Waste Laws.

* Use of 10-key scanners.

Print Media Dept. Student Supervisor

School of the Art Institute - Chicago, IL - 2000 to 2001 Maintenance and operation of the Print Media Department computers. Wood and Metal Shop Student Supervisor

School of the Art Institute - Chicago, IL - 1997 to 2001 Assist student and faculty with projects.

* Supervised student workers.

* Maintenance and operation of shop machinery.

* Taught use and safety of machinery and tools to students and faculty. Sales Representative promoted to Assistant Manager Utrecht Arts and Crafts - San Francisco, CA - 1994 to 1997 Handled all general retail duties. Balance cash register daily.

* Shipping and Receiving.

* Assisted in the hiring process of new employees.

* Responsible for training, stock and assisted in ordering supplies. EDUCATION

B.A.

School of the Art Institute University - Chicago, IL 2001

SKILLS

Forklift

ADDITIONAL INFORMATION

Skills Forklift. Type 40 w.p.m. Microsoft Office, 10 key by touch, top communication skills.

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